Workday Training Lead

Company Overview:
Req ID: 372403
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Onshore Training Lead to join their team in Remote, New York (US-NY), United States (US). REMOTE

• The Workday Training Lead & Developer is responsible for leading the design, development, and execution of Workday training strategies and learning assets as part of large-scale Workday implementations and optimization engagements. This role combines Workday functional expertise, instructional design leadership, and client-facing consulting skills to ensure end-user, HR, and business readiness.
• The Manager serves as the primary owner of the Workday training workstream, accountable for training strategy, curriculum design, content development, and delivery oversight. This role partners closely with Workday Functional Leads, Organizational Change Management (OCM) leaders, and client stakeholders to deliver role-based, scenario-driven learning programs aligned to deployment milestones and adoption objectives.

Key Responsibilities
Training Strategy & Workstream Leadership

• Lead the Workday training workstream for medium to large-scale Workday implementations across HCM and related modules.
• Define overall training strategy, approach, and roadmap aligned to program timelines, deployment waves, and change strategy.
• Serve as the primary client-facing training lead, providing advisory guidance on training scope, resourcing, sequencing, and risks.
• Manage training scope, timeline, dependencies, and resourcing in coordination with Program Management and OCM leadership.

Curriculum & Content Development

• Design and oversee development of Workday training curricula, including role-based learning paths, course catalogs, and module sequencing.
• Lead the development of high-quality Workday training materials, including:
• Instructor-led training (ILT) and virtual ILT content
• Self-paced eLearning (e.g., Articulate Rise 360 or equivalent)
• Job aids, simulations, and performance support assets
• Ensure all training content is scenario-driven, business-process aligned, and reflects future-state Workday configuration.
• Collaborate closely with Workday Functional Leads and SMEs to validate functional accuracy and real-world applicability.

Training Delivery Oversight & Facilitation

• Deliver or co-facilitate key Workday training sessions for HR, business, and leadership audiences as needed.
• Coach and oversee trainers or training developers supporting the program to ensure consistency, quality, and messaging alignment.
• Tailor training delivery approaches to audience needs, deployment phases (e.g., pilot, wave-based rollout), and adoption risks.

Quality Assurance & Continuous Improvement

• Establish quality standards for training assets and delivery readiness.
• Lead content reviews, dry runs, and pilot sessions; incorporate feedback to continuously improve learning effectiveness.
• Ensure training materials are deployment-ready prior to each release or cutover milestone.

Stakeholder & Team Collaboration

• Partner with OCM, Communications, and Deployment teams to ensure integrated adoption and readiness outcomes.
• Guide and mentor junior consultants and instructional designers within the training workstream.
• Contribute to Workday training methodologies, accelerators, and reusable assets within the P&O practice.

Required Qualifications

• 7 years of experience in training, enablement, or learning development roles, with significant experience supporting Workday implementations.
• Strong functional understanding of Workday HCM and related business processes.
• Demonstrated experience leading training workstreams on enterprise HR system implementations.
• Proven ability to translate complex Workday functionality into practical, role-based learning experiences.
• Experience collaborating with Workday Functional Leads, SMEs, and client HR/business stakeholders.
• Strong facilitation, client communication, and stakeholder management skills.

Preferred Qualifications

• Prior consulting experience in a Big 4 or large systems integrator environment.
• Background in instructional design, adult learning principles, or learning technology platforms.
• Experience developing digital learning using tools such as Articulate Rise 360, Storyline, or similar platforms.
• Experience integrating training efforts with Organizational Change Management strategies.
• Workday certification(s) or prior Workday role specialization.

Working Model

• Level 10 Manager role within the People & Organization Practice.
• Project-based assignments aligned to Workday implementation and optimization programs.
• Works closely with Workday Functional Leads, OCM Leads, and Program Management to drive end-user readiness and adoption.
  

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com


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