What are the responsibilities and job description for the P&C Insurance Business Analyst position at NTT DATA North America?
Company Overview:
Req ID: 395806
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Insurance BA to join our team in Warren, New Jersey (US-NJ), United States (US).
Job Description:
Job Description - Business Analyst - Multinational Insurance Platform
Day to Day Job Duties:
(What this person will do on a daily/weekly basis)
- Work with MSIG subject matter experts, business stakeholders, product teams, and technology teams to elaborate business requirements and operational workflows for the Multinational Insurance platform.
- Review and analyze existing business requirements, user stories, process documentation, workflows, and wireframes developed during the initial requirements phase.
- Refine high-level requirements into detailed business and functional specifications suitable for specification-driven development.
- Document business rules, regulatory requirements, decision logic, workflow requirements, user-experience requirements, and acceptance criteria.
- Define data requirements, field-level validations, business validations, exception-handling scenarios, and expected process outcomes.
- Create structured specifications that can be consumed by Copilot-assisted and AI-assisted engineering workflows.
- Recreate, enhance, and iterate wireframes and prototypes using MSIG-approved AI-assisted UX design tools and Microsoft Copilot capabilities.
- Support business-process design across the multinational insurance lifecycle, including submission intake, program design, underwriting support, quotation, policy issuance, premium administration, claims coordination, and renewal management.
- Support requirements related to D&O and Ocean Cargo insurance programs across multiple issuing territories.
- Define requirements supporting standardized Producing Office / Issuing Office collaboration, multinational data management, regulatory-compliance workflows, and real-time business visibility.
- Support requirements for workflow automation, AI-assisted decision support, and digital collaboration capabilities for brokers, clients, and issuing offices.
- Collaborate with the Forward Deployed Advisory team, Product Manager, and Technical Architect to ensure requirements and specifications are complete, clear, and implementation-ready.
- Participate in sprint planning, backlog refinement, requirements walkthroughs, and solution-design discussions with engineering teams.
- Clarify requirements and resolve functional questions throughout design, development, testing, and implementation.
- Conduct business-validation sessions with stakeholders and document feedback, gaps, decisions, and required refinements.
- Update requirements, user stories, wireframes, specifications, and acceptance criteria based on stakeholder feedback and implementation findings.
- Support backlog readiness by ensuring user stories contain sufficient business context, functional detail, dependencies, validations, and acceptance criteria.
- Collaborate across business, product, architecture, engineering, and UX teams to support successful delivery of the multinational insurance platform.
(What are the skills required for this job with minimum years of experience on each)
- Minimum 5 years of overall experience in Business Analysis, Functional Analysis, Product Analysis, requirements management, technology delivery, or a related discipline.
- Minimum 5 years of Experience gathering, analyzing, refining, and documenting business and functional requirements.
- Minimum 5 years of Experience creating detailed business specifications, user stories, acceptance criteria, process flows, business rules, and workflow documentation.
- Minimum 5 years of Experience translating business requirements into implementation-ready specifications for software-development teams.
- Minimum 5 years of Experience defining data requirements, business validations, exception-handling scenarios, decision logic, and process outcomes.
- Minimum 5 years of Experience reviewing and refining wireframes, prototypes, and user-experience requirements.
- Minimum 5 years of Experience working with business stakeholders, subject matter experts, product managers, architects, and engineering teams.
- Minimum 5 years of Experience supporting Agile delivery activities, including sprint planning, backlog refinement, requirements walkthroughs, and solution reviews.
- Minimum 5 years of Experience conducting business-validation sessions and documenting stakeholder feedback, requirement gaps, and refinement needs.
- Strong analytical, facilitation, documentation, communication, and stakeholder-management skills.
- Ability to translate complex business processes into structured and actionable requirements.
- Ability to work across multiple stakeholder groups and maintain clear ownership, traceability, and follow-through on requirements.
- Experience within the insurance industry, particularly multinational or commercial insurance.
- Experience with D&O and/or Ocean Cargo insurance products.
- Experience supporting multinational insurance processes across multiple issuing territories.
- Knowledge of insurance processes including submission intake, underwriting, quotation, policy issuance, premium administration, claims coordination, and renewals.
- Familiarity with regulatory-compliance requirements within insurance platforms.
- Experience with AI-assisted UX design, Microsoft Copilot, or similar AI-enabled productivity and development tools.
- Experience producing structured requirements for AI-assisted or specification-driven engineering workflows.
- Experience supporting workflow automation, digital operating platforms, or enterprise platform-modernization initiatives.
- Experience working on globally distributed business and technology programs.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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