What are the responsibilities and job description for the Infrastructure Project Manager position at NTT DATA North America?
Company Overview
Req ID: 323981
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Infrastructure Project Manager to join our team in Harisburg, Pennsylvania (US-PA), United States (US).
Job Description
This role is to manage and oversight service delivery processes as well as working on client management, handling strategic alliance with all needed stakeholders. The person responsible for overall health and performance of assigned accounts from all perspectives like client, finance and delivery. DM role is more focused on single practice or for accounts with revenue of less than $25mln and will report into Practice Delivery Management organization. Account may have a CDE role if for multi-practice or with revenue of over $25 mln and report into CDM organization.
Responsibilities
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($70-$79/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Req ID: 323981
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Infrastructure Project Manager to join our team in Harisburg, Pennsylvania (US-PA), United States (US).
Job Description
This role is to manage and oversight service delivery processes as well as working on client management, handling strategic alliance with all needed stakeholders. The person responsible for overall health and performance of assigned accounts from all perspectives like client, finance and delivery. DM role is more focused on single practice or for accounts with revenue of less than $25mln and will report into Practice Delivery Management organization. Account may have a CDE role if for multi-practice or with revenue of over $25 mln and report into CDM organization.
Responsibilities
- Successful delivery of defined scope of services in partnership with Practice Service Delivery Leaders
- Responsible for overall delivery and margin on large multi-tower or pooled multi-tower accounts
- Handles client engagements and provide service delivery leadership, governance and builds reference-ability
- Manages critical projects, customer engagements and/or business processes
- Creatively and strategically supports key business objectives
- Accountable for client satisfaction
- Ensuring productivity, pyramid alignment and overall performance of account delivery
- Expectations
- Respective Practice teams own the accountability to provide qualified people and quality services
- Receive support from all teams on handling the deliverable issues and improvement appropriately
- 8 years IT industry experience
- 4 years of account experience managing technical infrastructure
- 4 years of Infrastructure Management experience preferably managing across multiple technical disciplines
- Experience managing in a matrix management organization
- Advanced influencing and communication skills.
- Advanced client service skills and leadership capabilities.
- Advanced knowledge, understanding and application of project management principles and methodologies.
- Excellent analytical / problem solving skills.
- Excellent organizational and time management skills.
- Excellent budgeting, business financial and P&L skills.
- Ability to develop comprehensive and complex operational and strategic plans
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($70-$79/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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