Change Management Consultant

Company Overview:
Req ID: 368913

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Change Management Consultant - HYBRID to join their team in Arlington, Texas (US-TX), United States (US).

Job Description:
Day to Day Responsibilities:

• Support stakeholder engagement and change readiness activities aligned to project milestones, deployment phases and go-live activities.
• Identify impacted stakeholder groups and assess change impacts, readiness and support needs by role, location and level of impact.
• Partner with change management and training teams to define communication and learning needs that support adoption and sustained use.
• Contribute to the development of targeted communications and engagement materials, including stakeholder updates, FAQs, change impact summaries and go-live support content.
• Develop and maintain identity access management (IAM) specific change and enablement materials, including access change explanations, role impacts and go‐live readiness content.
• Translate technical and process changes into clear, actionable information that helps stakeholders understand expectations and required behaviors.
• Engage with business leaders, subject matter experts and project teams to gather input, validate impacts, and reinforce sponsorship and alignment.
• Collaborate with training teams to ensure learning approaches, timing and reinforcement activities align with change impacts and audience needs.
• Coordinate with internal communications partners to align messaging, channels and timing to broader enterprise communication strategies.
• Participate in project and change management working sessions to stay aligned on decisions, risks and upcoming stakeholder impacts.
• Track stakeholder engagement, communication and training-related deliverables, and incorporate feedback to continuously improve adoption outcomes.

Minimum Requirements

• 5 yrs Demonstrated experience producing technical or change enablement content for enterprise technology or SaaS implementations, including role‐based guidance, process changes and operational impacts.
• 5 yrs experience identifying change impacts and translating them into engagement, communication and training needs.
• 5 yrs Strong technical writing capability, with experience translating IAM, security, or access‐related concepts into clear, consumable guidance for business and technical audiences.
  

Desired Skills:

• Direct experience supporting IAM platform migrations (e.g., SailPoint), including access model changes, provisioning workflows and post‐go‐live adoption support.
• Experience developing change, communications, or enablement content specifically for security or compliance‐driven initiatives, where accuracy and precision are critical.
• Experience partnering with technical SMEs to validate IAM‐related communications, FAQs and end‐user guidance prior to deployment.
• Experience working in structured project or program environments.
• Ability to manage multiple priorities and deliverables in a fast-paced setting.
• Strong attention to detail, follow through and collaboration skills
  
  

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com


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