What are the responsibilities and job description for the Director, Global IP Network Sales position at NTT DATA, Inc.?
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Director of Sales will be directly responsible for leading and managing a team of Global IP Network (GIN) Sales Representatives across North America, comprising Global Client Managers (GCM) and Strategic Client Managers (SCM), as part of GIN’s Strategic Sales organization, reporting to the VP of Strategic Sales. The Director of Sales will lead their team to generate new incremental monthly recurring revenue (NIMRR) by selling GIN services to new logo customers and select strategic accounts. The Director of Sales will be expected to work with other members of the Sales Management Team as well as across other departments such as Finance, Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation and revenue retention.
In this role you will:
Remote Working
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Director of Sales will be directly responsible for leading and managing a team of Global IP Network (GIN) Sales Representatives across North America, comprising Global Client Managers (GCM) and Strategic Client Managers (SCM), as part of GIN’s Strategic Sales organization, reporting to the VP of Strategic Sales. The Director of Sales will lead their team to generate new incremental monthly recurring revenue (NIMRR) by selling GIN services to new logo customers and select strategic accounts. The Director of Sales will be expected to work with other members of the Sales Management Team as well as across other departments such as Finance, Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation and revenue retention.
In this role you will:
- Develop, coach and manage a sales organization with both direct and indirect collaboration, working within a target market focused on IP Transit customers with requirements for high bandwidth services.
- Provide deal support for sales opportunities for both new and select existing customers, including pricing approval and overall deal and strategy management.
- Interface closely with Product Management, Sales Management, IP Operations, and other groups within the GIN organization to provide feedback on market trends, business development opportunities, competitive issues, and client needs.
- As a part of the GIN Sales Management Team, the Director of Sales will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting against key performance metrics.
- Track progress and analyze trends of ongoing sales opportunities for their team, and ultimately responsible for reporting on this activity to the VP of Strategic Sales.
- Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team.
- Required flexibility to work outside of standard 9am-5pm hours.
- Enforces performance standards and addresses problems/issues in a timely fashion.
- Responsible for ensuring staff participates and successfully completes all companywide mandated training in a timely manner.
- Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards.
- Complies with all Ethics and professional standards.
- Complies with all corporate and organizational security policies and guidelines.
- Good knowledge of all Microsoft Office and Salesforce applications.
- Ability to travel nationally and international between up to 30% of the time.
- A bachelor’s degree in business, Marketing, Computer Science, Engineering or a related field is preferred.
- 8 years of sales and/or business development experience, including experience in developing complex multi-component business solutions.
- 5 years of experience specifically within the Telecom or IP industries.
- Must have direct experience selling IP solutions.
- Has previously managed an international, national or regional team of professional sales executives in North America – specifically prospecting and onboarding of New Logos.
- Must have a working knowledge of Peering agreements, the provision of IP Transit and the network implications surrounding these different types of relationships.
- Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers.
- Proven track record of success in meeting or exceeding a team sales quota.
- Proven experience in developing, delivering and implementing an effective sales process and tactical coaching to a sales team.
- Proven ability to analyse a customer’s need and develop and recommend alternative solutions to meet that need.
- Being a seasoned negotiator with solid conflict resolution skills.
- High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet.
- Experience working within wholesale telecommunications; ideally focused on high bandwidth IP transit sales.
Remote Working
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.