What are the responsibilities and job description for the Delivery Director position at NTT DATA, Inc.?
Req ID: 347388
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Delivery Director to join our team in Columbia, South Carolina (US-SC), United States (US).
NTTDATA’s State, Local, and Education Division seeks a Delivery Director of Services Delivery & Support to provide strategic direction, lead teams, and oversee execution. The selected candidate will need to have the talent and background of managing Digital Transformation as well as Application Transformation into a Cloud Platform. This role will build strong partnerships with agencies and clients, drive transformation goals, and improve operational efficiency by managing IT resources. The Director will also collaborate with senior leaders to deliver integrated IT services and solutions.
This leader will maintain a customer-oriented approach, act with urgency, and prioritize quality, value, and timely delivery. The role involves directing the technical execution of multiple, concurrent solutions while following software development lifecycle standards and supporting a positive employee experience. Responsibilities include organizational and people leadership, providing technical advice, overseeing design and development, managing resources, maintaining documentation, conducting code reviews, handling release management, ensuring security and accessibility compliance, and offering technical support for platform-based solutions. The Delivery Director will have a dotted-line reporting relationship with the Account Director.
In this role you will be responsible for:
Serving alongside a Senior Account Director and team to establish enterprise strategic direction and policies; identify areas of opportunity for improved productivity and efficiency by maintaining a high level of technical and management knowledge.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Delivery Director to join our team in Columbia, South Carolina (US-SC), United States (US).
NTTDATA’s State, Local, and Education Division seeks a Delivery Director of Services Delivery & Support to provide strategic direction, lead teams, and oversee execution. The selected candidate will need to have the talent and background of managing Digital Transformation as well as Application Transformation into a Cloud Platform. This role will build strong partnerships with agencies and clients, drive transformation goals, and improve operational efficiency by managing IT resources. The Director will also collaborate with senior leaders to deliver integrated IT services and solutions.
This leader will maintain a customer-oriented approach, act with urgency, and prioritize quality, value, and timely delivery. The role involves directing the technical execution of multiple, concurrent solutions while following software development lifecycle standards and supporting a positive employee experience. Responsibilities include organizational and people leadership, providing technical advice, overseeing design and development, managing resources, maintaining documentation, conducting code reviews, handling release management, ensuring security and accessibility compliance, and offering technical support for platform-based solutions. The Delivery Director will have a dotted-line reporting relationship with the Account Director.
In this role you will be responsible for:
Serving alongside a Senior Account Director and team to establish enterprise strategic direction and policies; identify areas of opportunity for improved productivity and efficiency by maintaining a high level of technical and management knowledge.
- Providing senior executive-level expertise and technical guidance to major, large-scale innovation programs and projects.
- Collaborating across cross-functional organizations to identify opportunities to leverage common strategies, workstreams, and solutions as well as extend the adoption of statewide standards.
- Partnering with appropriate finance and budget teams to direct allocations, understand organizational financial health, and respond to budgetary requests and challenges as delegated.
- A minimum of ten (10) years minimum of overall application development experience with in-depth experience in the project development life cycle from design to implementation and delivery.
- A minimum of five (5) years of experience managing and developing people on technical teams.
- Prior experience delivering Service Oriented Architectures.
- Prior experience managing in house, cloud, and vendor managing large portfolio of IT Services.
- Exceptional experience with Network Fiber and Installation of Fiber
- ITIL V4 Certification
- This position may require on-call duties as needed by the position.
- This role may require travel up to 25% to Columbia, SC
- Minimum bachelor’s degree or Equivalent Relative Experience
- Prior experience with large-scale service delivery management.
- Prior experience with executive level stakeholder management.
- Project Manager Certification
- Certification from one of the Large-Scale Cloud Management Platforms
- Cisco Certifications: CCNA, CCNP Enterprise- Level, CCIE Enterprise Infrastructure, Certified Fiber Optic Technician (CFOT)
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.