What are the responsibilities and job description for the Cloud GenAI Governance & Observability Consultant position at NTT DATA Americas, Inc?
Job Description:
Role Overview We are seeking a Senior Cloud GenAI Governance Engineer to manage enterprise-scale GenAI platform engineering. This role focuses on the critical gateway and security layers, managing the architecture flow from User API requests, through Model Armor, to the inference endpoint, and finally into telemetry and Arize AI. The core of this position is building responsible AI infrastructure and AI runtime governance.
Key Responsibilities
Enterprise AI Security: Act as the primary owner of AI security guardrails. Implement and manage Model Armor to handle prompt filtering, data leakage prevention, request/response inspection, and enterprise-safe inference.
Advanced API Ecosystem Debugging: Manage complex API lifecycle tracing rather than simple API integration. Troubleshoot endpoint bottlenecks, container orchestration failure analysis, and trace the exact origin of 429 errors across ingress, gateway, load balancing, and GPU saturation.
AI Observability & Telemetry: Utilize Arize AI for runtime monitoring, inference tracing, and model behavior analysis.
Traffic & Gateway Operations: Manage distributed inference debugging, token queueing, and upstream/downstream API flows.
Cloud Infrastructure: Maintain Google Cloud Platform/Azure landing zones, Terraform deployments, and Kubernetes clusters to support these governance pipelines.
Required Qualifications
- 8 years experience in API lifecycle tracing, rate limiting*** and token throughput management.
- 8 years hands-on expertise with AI security tools, specifically Model Armor.
- Deep understanding of enterprise AI observability platforms, particularly Arize AI.
- Strong background in cloud networking (Google Cloud Platform/Azure) and Kubernetes infrastructure.
Must be onsite at client in Charlotte, NC at least 3 days/week
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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Salary : $84