Demo

Business Systems Analyst - Health Plan

NTT DATA Americas, Inc
Baton Rouge, LA Contractor
POSTED ON 6/9/2026
AVAILABLE BEFORE 7/9/2026
Req ID: 375261
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Systems Analyst - Health Plan to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Job Description:
Senior Business Analyst – Health Plan

Sr. BA for US healthcare project to assist assigned clients with development of initial and/or final business case proposals for submission to the appropriate review and approval authority. Proposal development includes the project scope definition, objectives, and estimated resource requirements, costs and benefits and timelines. Assist business owners in development and documentation of business requirements, functional specifications and test cases during project implementation. Developing and implementing solutions that align with business needs and healthcare regulations. The Business Analyst monitors and assists with skill development of project analysts assigned to support his/her project related assignments.

Job Duties
  • Responsible for facilitating meeting with organization
  • Evaluating and designing healthcare processes for better efficiency and outcomes.
  • Responsible for importing, cleansing, transforming, validating and analyzing data with the purpose of understanding or making conclusions from the data for data modeling, data integration and decision-making purposes.
  • Communicating with internal and external stakeholders to ensure alignment and buy-in.
  • Good exposure to the data model and concepts of Data warehouse to create ETL jobs for dimension and fact tables.
  • Gathering and integrating health-related data from various sources (e.g. cost and claims or clinical data)
  • Analyzing data and building models to Client market trends/patterns
  • Presenting and explaining information to upper management for suggesting improvements and adding value to the business Suggesting ways to increase the quality of healthcare and reduce costs at the same time (e.g. money spent on R&D)
  • Presenting and explaining information in an easy-to-understand way (e.g. budgeting reports)
  • Building data and information models to capture a wide range of healthcare operations
  • Creating and validating record-keeping processes
  • Collaborating with internal teams and upper management to implement the necessary improvements and upgrades in the systemTypical
  • Conducting interviews and workshops to understand business needs.
  • Developing use cases, scenarios, and business process descriptions.
  • Analyzing existing systems and processes to identify areas for improvement.
  • Collaborating with technical teams to implement solutions.
  • Testing and validating new systems and processes.
  • Presenting findings and recommendations to stakeholders.
  • Providing training and support to end-users.
Skills and Qualifications:
  • 5 years minimum experience.
  • ITSM implementation experience or ServiceNow specific implementation experience is mandatory
  • 3 years experience with ITSM/ServiceNow
  • 3 years experience supporting Infrastructure based projects.
  • 3 years experience with data analysis tools and techniques.
  • 5 years of Experience with Business Process Tools like Visio.
  • 3 years of experience in Azure DevOps
  • Strong analytical and problem-solving skills.
  • Knowledge of healthcare industry regulations and standards required.
  • Strong SQL or Excel skills, with aptitude for learning other analytics tools
  • previous experience creating detailed documentation of business processes, requirements, and solution designs.
  • Excellent communication and interpersonal skills.
  • Project management experience.
  • Ability to work in a fast-paced environment.
  • Knowledge of relevant software and technologies (e.g., EHR, BI tools).
About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($50-$56/hour).  This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate''s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
 
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Salary : $57

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