What are the responsibilities and job description for the Patient Appointment Scheduler position at NTO Physician Partners PLLC?
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Answers multiple telephone lines, schedules patient appointments, screens calls, takes messages and provides general information to callers as needed.
- Follows scheduling policies required by each physician and office scheduling policies.
- Interacts with nursing staff in order to coordinate a convenient time for those patients that need to be worked into the schedule.
- Provide explicit instructions to patients regarding time of arrival, place of service, and documentation necessary for office visits.
- Maintains work area in a neat and orderly manner at all times.
- Attends scheduled staff meetings.
- Availability to work in the office setting Monday-Friday.
EDUCATIONAL REQUIREMENTS:
- High School Diploma/GED or equivalent experience