What are the responsibilities and job description for the Quality Assurance Engineer position at NTN Driveshaft, Inc.?
Quality Assurance Engineer – East, 1st shift
Location: 8251 International Dr, Columbus, Indiana 47201
Pay Type: Salaried
NTN Driveshaft, a world leader in constant velocity technology for the automotive industry, is currently seeking a qualified Quality Assurance Engineer for our Columbus, Indiana, operations. NTN currently has 2000 employees working in our Columbus operation and customer demand for our product is growing rapidly. NTN Driveshaft manufactures Constant Velocity Joints (CVJs) for all of the major automotive companies. These customers include Honda, Ford, Toyota, GM, Chrysler, and most other automotive OEMs.
NTN offers career growth opportunities, a stable work environment, a comprehensive benefits package with industry-leading low employee contributions, a 401(k) retirement plan, customizable additional benefits, PTO, holiday pay, and more!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Investigate day-to-day Quality Issues within the CVJ plant, with hands-on involvement in production and the QA Tech group.
- Lead Immediate Quality Response (IQRs) upon receipt of any internal problem.
- Perform investigation of product or process with detailed reports and results (Problem Solver Worksheet, CARs, Investigation Reports / Excel or Word-based).
- Investigation includes researching/pulling any past production records, setup sheets, inspection data, etc.
- Coordinate containment of suspect product as needed – Containment data required.
- Assist with sorting products from time to time.
- Perform Root Cause Analysis – Problem Solver Worksheet (PSW).
- Lead / Facilitate Problem Solving Teams & Countermeasure meetings.
- Lead / Facilitate Quality Improvement Teams (e.g., scrap reduction) within assigned Production areas.
- Review and monitor performance of CVJ plant quality targets (Scrap, Hold, complaints, etc).
- Coordinate APQP activities within the CVJ area as needed.
- Update Quality documents as required (Control Plans, PFMEAs, Process Flows).
- Write detailed work instructions / standard operating procedures/inspection standards.
- Review Process Alterations, Special Acceptances.
- Create / Issue Quality Notices, Special Handling Tags, as needed.
- Train employees, as required, on any Quality-related documents, procedures, etc.
- Interact with all internal departments (production, engineering, quality), as well as suppliers and customers.
REQUIRED KNOWLEDGE, SKILLS, EDUCATION, AND ABILITIES:
- A bachelor’s degree in engineering or an engineering-related field is preferred
- Minimum 2 years’ experience in Quality in the automotive component industry.
- Good communications skills, both oral and written
- Travel to Customers as needed.
- Self-motivated to improve Quality – quick to react – team player to support and help get action items completed in a timely manner.
- Ability to read and understand basic gaging (calipers, micrometers, dial gages).
- Problem-Solving Skills: Ability to troubleshoot and identify issues.
- Attention to Detail: Spotting minor inconsistencies or flaws.
- Communication Skills: Clearly report issues to team members.
- Analytical Thinking: Evaluate tests and results methodically.
- Patience and Perseverance: Handle repetitive testing tasks.
- Adaptability: Quickly learn new tools and techniques.
- Time Management: Efficiently manage multiple testing tasks.
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