Quality Assurance-Control Manager

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. 

Job Summary: 

As a Quality Assurance/Quality Control Manager, you will be responsible for managing the QA/QC Program for the Ohio market with the ability to travel to other markets and assist when necessary. This role involves developing and maintaining quality standards, performing inspections, managing quality-related documentation, and ensuring that all work complies with NTI standards.

Job Duties and Responsibilities:

• Responsible for the start-up and implementation of the Quality Control Process.
• Interface directly with company and customers Quality Assurance (QA) and management on all quality related issues.
• Be technically experienced and capable of comprehending the specifications, standards, and code requirements for all assigned projects.
• Review all potential deficiency reports, track discrepancies, and verify the issues have been fully corrected prior to closure.
• Develop the Preparatory Meeting agendas, facilitate the Preparatory Meetings and participate in the Initial, Follow-up and Final Inspections.
• Be fully aware of the contract, plans, specifications, and applicable codes.
• Perform daily/weekly field inspections to verify employees work complies with the project specifications and applicable codes.
• Document and submit a Weekly Report of Quality Control activity.
• Perform material inspections to verify that the products are to specifications and that storage, staging and material handling methods are implemented.
• Audit quality control procedures.
• Work closely with the Health and Safety team to ensure a safe working environment for all employees and subcontractors.
• Provide hands-on coaching and feedback to the field technicians to reinforce quality standards. 
• Identify reoccurring issues and collaborate on process improvements.

• Develop risk mitigation strategies to minimize project-related quality issues.
• Personnel evaluation and development for QA/QC team. 

Job Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Excellent leadership skills.
• Proficiency in relevant software tools and quality control systems.
• Strong commitment to safety and quality.
• Proficient with Microsoft Office Suite or related software. 

Education and Experience:

• Certification in Quality Assurance or Quality Control is a plus.
• Proven experience in QA/QC roles within the industry, with a minimum of 4 years of experience.
• Strong knowledge of codes, standards, and regulations.

Physical Requirements:

• Must be able to carry and lift items weighing up to 25 pounds.

 Pay rates may vary based on skills, background, experience and specific location.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. 

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned..