What are the responsibilities and job description for the Account Development Representative position at NTI Connect LLC?
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary
We’re looking for an ADR to help us take our inbound lead generation and qualification efforts to the next level. The ideal candidate will be a curious, extroverted go-getter who thrives on asking probing questions, creative problem solving, data analytics, and collaborating for success.
Job Duties and Responsibilities
• Develop a working understanding of Network Connex services and solutions, target customers, industry trends, and internal teams and resources to be able to evaluate potential leads and speak knowledgeably about our offerings.
• Research inbound and outbound leads to identify high potential opportunities.
• Proactively reach out to leads via email, phone, or social media to understand their needs, budget, and timeline and provide high level info on our capabilities.
• Introduce each sales-qualified Lead to the assigned sales owner, including in each handoff a useful lead profile developed from research and initial conversations.
• Maintain detailed and thorough records of opportunities, tracking them from initial contact to win/loss closure in company CRM systems.
• Stay informed of industry trends, competitor activities, and emerging technologies and collaborate with sales and marketing to develop ideas to capitalize on opportunities.
• This is a new role within the organization so the ability to conceive and launch new processes and develop this role into a successful contributor to the sales team will be key.
• Meet lead qualification and sales closure goals to earn sales commission.
Job Knowledge, Skills, and Abilities
• Preferred experience with telecom services or in a B2B sales environment.
• Aptitude for deep listening to uncover and help resolve customer pain points
• Strong transitional skills, moving leads into the sales pipeline
• Exceptional communication skills, both verbal and written
• Strong analytical and problem-solving skills.
• Ability to multi-task, prioritize, and work independently as well as in team environments.
• Knowledge of CRM tools like Salesforce or similar
Education and Experience
• Bachelor’s degree or pursuing a bachelor’s degree in Business, Marketing, Business Analytics, Communication, or related field.
• 1-3 years of experience in a sales, business development, marketing, or analyst role, preferably in the telecom or technology sector. Who We Want to Work With It’ll also be important to bring these characteristics to the role:
• Be proactive and self-motivated with a results-driven mindset.
• Be a team player, understanding that our team succeeds or fails together.
• Act with honesty and integrity both internally and with potential customers.
• Stay curious to learn quickly and constantly about our business and to get to know the people and the companies who partner with us.
• Cultivate confidence to deftly handle difficult customer situations, contribute your ideas to our team, and to seek support when needed.
• Ability to travel periodically to office locations or tradeshows.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
EEOC-Minority/Female/Disability/Veteran
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.