What are the responsibilities and job description for the Assistant Manager position at NSW Health?
Company Description NSW Health is Australia’s largest health organization, with more than 170,000 staff working across 228 hospitals and a wide range of health services. Team members contribute in diverse settings, from direct patient care and clinical support to research, administration, and operational roles. The organization is driven by a shared commitment to caring for people and enriching the health of communities across New South Wales. NSW Health focuses on empowering staff to reach their full potential, fostering agility, responsiveness, and continuous skill development. Prospective applicants can learn more about employee benefits and community guidelines through NSW Health’s official website and social media channels.
Role Description The Assistant Manager role is a full-time hybrid position based in Heavener, OK, with flexibility for some work from home. The role involves supporting day-to-day operations, coordinating team activities, and assisting with planning, scheduling, and resource management to ensure efficient service delivery. The Assistant Manager will help monitor performance, prepare reports, and implement process improvements aligned with organizational policies and standards. This position collaborates with staff and stakeholders to maintain high-quality service, address issues, and support a positive, inclusive work environment. The role also includes contributing to compliance, risk management, and continuous improvement initiatives.
Qualifications
- Demonstrated skills in team coordination, staff support, and day-to-day operational management.
- Experience with planning, scheduling, and workflow optimization in a complex or multi-site environment.
- Ability to prepare reports, track key performance indicators, and support data-informed decision-making.
- Strong communication, interpersonal, and stakeholder management skills across diverse teams.
- Proven organizational skills, attention to detail, and capability to manage multiple priorities.
- Competence with standard office software and digital tools to support hybrid and remote work.
- Understanding of compliance, risk management, and quality improvement in a healthcare or public service setting is an advantage.
- Relevant tertiary qualification or equivalent experience in management, health administration, or a related field.
- Ability to work in a gender-neutral, non-discriminatory, and culturally safe manner, supporting inclusive workplace practices.