Territory Account Executive – Nutrition & Wellness

Job Description

NSF is a globally recognized organization for public health standards. We conduct testing, auditing, and certification, supported by accredited labs. Additionally, we provide top-tier consulting and training for brands and businesses. The Territory Account Executive is responsible for managing and growing client relationships within NSF. Currently, NSF is seeking a dynamic and driven Territory Account Executive to expand our sales capability within our Food & Nutrition business across North America. This role focuses on supporting key accounts, identifying growth opportunities, and ensuring client satisfaction through effective communication and coordination. This role works closely with internal teams to deliver high-quality service and drive business development initiatives,

Responsibilities

• Generate sales and develop a sales pipeline within target markets such as Food Safety, Dietary supplements, laboratory testing & certification services, and advisory/consulting/development services
• Manage key accounts by serving as the primary client contact and ensuring consistent, high-quality service.
• Develop and maintain strong customer relationships within the Territory/Program expanding business offerings beyond the quality assurance function ;executive level relationship development at senior leadership team level or in procurement, marketing, category management)
• Develop client relationships through proactive engagement and tailored solutions that address client needs.
• Creates sales plans and forecasts for the Territory/Program, analyzing local market needs and expectations while partnering with marketing to build and execute a tailored strategy
• Coordinate stakeholder interactions to maintain alignment, satisfaction, and support service optimization.
• Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery.
• Support cross-selling efforts by identifying opportunities and aligning services with client goals.
• Contribute to business planning by building account strategies and adjusting to meet performance targets.
• Drive sales efforts through RFP participation, proposal development, and client business reviews.
• Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting.
• Grow customer accounts to key account level
• Meet or exceed sales (Key Performance Indicator) KPIs
• Collaborate with other NSF business units to deliver and complete strategic projects
  
  

Qualifications

• A bachelor’s degree is preferred in analytical sciences or related field
• 5 years of relevant experience in sales or related field
• Deep knowledge/experience in the targeted territory/program (food and nutritional products marketing, development, sales, or analytical sciences), including account planning and territory management )
• Proficiency in selling the product portfolio and using Customer Relationship Management (CRM) tools and systems
• Experience in direct selling with quota responsibility
• Ability to manage forecast accuracy regularly; excellent negotiation and presentation skills are essential
• Must be in the United States; preferably located near concentration of food/nutritional organizations (Midwest, Southeast, NJ, CA, etc)
  
  

Preferred Qualifications

• Experience with CRM systems such as Salesforce is preferred
• Knowledge or experience in the TIC (Testing, Inspection, Certification) industry, analytical testing and advisory services is preferred
• Willingness and ability to travel as needed
  
  

About Us

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

About The Team

From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries – ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.