M365 / MacOS / Ubuntu Technician

Job Overview:

We are seeking a skilled IT Support professional to join our dynamic team. The ideal candidate will provide technical assistance and support to our staff, ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of computer management, network administration, and software troubleshooting to effectively resolve issues and enhance user experience.

Takumi Miyata

Japan Tech / NSD International

miyata@japantech.com / miyata@nsdintl.com

201-803-6097

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Title: System Engineer (M365 / MacOS / Ubuntu Technician)
Rate: $25-$40/hr on W2, C2C option is available with higher rate.
Location: Torrance, CA 90501 (Hybrid)
Frequency: 2 days onsite 3 days remote per week

Duration: Long Term, 35hrs/week (7 hrs 1 hr break per day)

Job Description: On-Site and Remote helpdesk.

• Add/Modify/Delete users for various software including Entra ID.
• Repair and recover from HW or SW failures.
• Coordinate and manage Vendors.
• Investigate and troubleshoot Conditional Access.
• Research on new technologies, products and network equipment and share the

Information to the Customer.

• Support for M365, Intune, Teams, Microsoft defender for business.
• Make a selection of HW, SW and License.
• Manage Licenses.
• Manage Hardware and software Inventory.
• Manage key fob.
• Create and update System Document, NW Diagram, Operation Manual, Knowledge

Base, Trouble History, etc.)

• Window PC, Apple MAC and Ubuntu Linux laptop kitting and troubleshoot.
• Administrate conference system like ThinkSmart HUB for Teams.
• Manage Network devices including WAP and 5G router.

Qualification Requirements:

• Work experience as Microsoft M365 Environment
• At least 5 years of M365
• Strong Knowledge of Conditional Access, Intune, Teams, OneDrive, SharePoint and

Microsoft Defender for business.

• Knowledge of Windows 11, MAC OS and Linux (Ubuntu)
• knowledge of hardware repair.
• Strong knowledge of Windows Server is plus.
• Cloud Services such as AWS or Azure experiences are a plus.
• Strong knowledge of Network is a plus
• Communication skills, including but not limited to those required for customers,

vendors/carriers and company staff.

• Traveling to the customer offices/Sites twice (Tue and Thu) a week.
• CA Driver’s license.

Other Information:

• Regular work hours: 9:00-17:00, Mon- Fri (35hrs/week, 7 hrs 1 hr break per day)

Job Type: Contract

Pay: $25.00 - $40.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Linux Ubuntu: 3 years (Preferred)
• M365: 5 years (Required)
• Intune: 3 years (Preferred)
• Cloud services (AWS, Azure): 3 years (Preferred)

Ability to Commute:

• Torrance, CA 90501 (Required)

Work Location: Hybrid remote in Torrance, CA 90501

Salary : $25 - $40