Telecommunications Analyst

Title: Telecommunications & IT Procurement Analyst

Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with NRI.

Job Purpose/Summary

The Telecommunications and IT Procurement Analyst is responsible for overseeing and optimizing all telecommunications services within the organization—such as landline, mobile, and internet—across different locations. This role includes analyzing telecom usage, auditing vendor bills, finding ways to reduce costs, and implementing process improvements, especially through automation where possible. Additionally, the analyst assists with IT procurement by coordinating with vendors and tracking the lifecycle of IT assets. Their duties also cover sourcing, negotiating, purchasing, and managing the full lifecycle of both telecommunications and IT products and services. By performing these tasks, the analyst helps the organization achieve savings, maintain contract compliance, and ensure vendors deliver top performance—all while supporting IT infrastructure and meeting business needs.

Primary Duties and Responsibilities

• Review and validate monthly invoices from telecom and internet service providers, investigating discrepancies and ensuring prompt resolution.
• Identify, evaluate, and manage suppliers of IT and telecommunications products and services.
• Negotiate contracts and pricing with vendors to achieve cost efficiency and secure favorable terms.
• Oversee purchasing activities for IT hardware, software, cloud services, and telecom plans, ensuring alignment with organizational needs.
• Monitor and assess vendor performance, ensuring service quality and contract compliance.
• Manage renewals of licenses, maintenance agreements, and support contracts in a timely manner.
• Maintain a comprehensive repository of IT and telecom contracts and administer compliance with terms and conditions.
• Collaborate with legal, finance, and IT departments during contract reviews and renewals.
• Analyze spending data to identify savings opportunities and optimize usage across IT and telecom services.
• Forecast and track IT and telecom budgets and expenditures, reporting on key performance indicators, vendor performance, and cost variances.
• Conduct total cost of ownership and ROI analyses for major acquisitions.
• Support IT asset management by coordinating procurement, deployment, and disposal of equipment and services.
• Monitor the lifecycle of telecom devices, software licenses, and hardware assets, ensuring accurate tracking and renewals.
• Serve as the point of contact for procurement-related telecom and IT issues.
• Evaluate current service plans, research vendor offerings, and recommend alternatives to maximize value and minimize expenses.
• Assist in procuring IT equipment, software, and services in accordance with budget and project requirements.
• Track IT hardware and software assets, warranties, and renewals, supporting compliance and documentation efforts.
• Provide onsite support to client sites as needed.
• Perform other duties as assigned by management.

Experience & Qualifications

• 3 years of experience in IT or telecom procurement, sourcing, or vendor management.
• Experience with procurement or IT asset management tools.

Education/Certification

• Bachelor's Degree, preferably in Information Technology, Finance, Business Administration or related field; equivalent level of education, training and experience may be considered.

Skills & Competencies

• Understanding of IT and telecommunications technologies, services, and terminology.
• Strong analytical skills with attention to detail.
• Proficiency in Excel and other data analysis/reporting tools.
• Strong vendor negotiation or contract review skills.
• Analytical thinking and problem-solving
• Financial acumen and cost-awareness
• Attention to detail and accuracy
• Strong communication and vendor management skills
• A high standard in work quality and ability to follow through is a must
• Ability to multitask, prioritize, and manage time efficiently and to meet deadlines
• Ability to function well in a fast-paced environment
• Exceptional interpersonal skills; a team player with proven ability to work across functional areas.

Work Schedule

• Core working hours Monday – Friday 8:00 a.m. to 4:30 p.m.