What are the responsibilities and job description for the Desktop Deployment Technician position at NRI North America?
Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in Cooperstown New York has an immediate need for a Desktop Deployment technician to join their team. Please note that this is a contract to hire opportunity with our client and NOT with NRI.
Job Summary
We are seeking a motivated, entry-level Desktop Deployment Technician to support IT hardware rollouts and refresh projects. This role involves imaging computers, performing basic setups, organizing equipment, and assisting with logistics. The ideal candidate is detail-oriented, reliable, and comfortable working in a hands-on, fast-paced environment.
Key Responsibilities
Job Summary
We are seeking a motivated, entry-level Desktop Deployment Technician to support IT hardware rollouts and refresh projects. This role involves imaging computers, performing basic setups, organizing equipment, and assisting with logistics. The ideal candidate is detail-oriented, reliable, and comfortable working in a hands-on, fast-paced environment.
Key Responsibilities
- Image and configure desktop and laptop computers according to company standards
- Perform basic system setups, including hardware installation and initial software configuration
- Label, organize, and track equipment for deployment and return
- Package (box) and prepare machines for shipping or relocation
- Unpack, stage, and deploy devices at various work locations
- Provide basic troubleshooting during deployment activities
- Maintain accurate inventory records and asset tracking documentation
- Follow established processes and ensure quality control during deployments
- Travel to different sites as needed to support rollout projects
- High school diploma or equivalent required
- Basic knowledge of computer hardware and operating systems (Windows preferred)
- Strong attention to detail and organizational skills
- Ability to follow instructions and standardized procedures
- Good communication and teamwork skills
- Ability to lift and move equipment (up to 40–50 lbs)
- Valid driver’s license and willingness to travel locally or regionally
- Prior experience with PC imaging or IT support (internship, school, or entry-level role)
- Familiarity with deployment tools or ticketing systems
- Experience handling inventory or asset management
- On-site role based in Cooperstown, NY with frequent travel to nearby locations
- Hands-on work involving equipment setup, packaging, and transport
- May require standing, bending, and lifting for extended periods
- Competitive hourly pay
- Mileage reimbursement or travel compensation
- Opportunity to gain hands-on IT experience and grow within the field