Store Associate

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Common Source is Vivint's company store, dedicated to providing employees with quality branded merchandise while fostering a strong sense of culture and community. We are seeking a motivated, customer-focused Part-Time Store Associate to help create an exceptional shopping experience for our employees and guests.

The ideal candidate is energetic, organized, and passionate about customer service, merchandising, and retail operations. This role requires flexibility, attention to detail, and the ability to thrive in a fast-paced environment.

Core Responsibilities

Customer Service

• Provide friendly and helpful service to customers in-store and online.
• Answer customer questions and assist with product recommendations.
• Manage and respond to customer emails in a timely and professional manner.
• Resolve customer concerns and help create a positive shopping experience.
  
  

Sales & Promotions

• Support sales by helping customers find products that meet their needs.
• Share information about new products, promotions, and store events.
• Assist with pop-up shops and other promotional activities.
  
  

Merchandising

• Maintain organized and visually appealing product displays.
• Restock merchandise and keep the sales floor clean and well-presented.
• Assist with seasonal merchandising updates and store resets.
  
  

Inventory & Order Fulfillment

• Receive, organize, and stock incoming merchandise.
• Conduct inventory counts and assist with inventory audits.
• Monitor stock levels and communicate replenishment needs.
• Maintain an organized stockroom and storage areas.
• Pick, pack, and ship online orders accurately and efficiently.
• Ensure online orders are processed and fulfilled in a timely manner.
  
  

Key Qualifications & Skills

• Strong communication and customer service skills with a positive, team-oriented attitude.
• Comfortable using computers, email, point-of-sale systems, and other retail technology.
• Ability to stay organized, manage multiple tasks, and adapt to changing priorities.
• Ability to stand for extended periods and lift or move merchandise as needed.
• Flexible schedule with availability to support store operations, events, and pop-up shops.
• Previous retail, customer service, or sales experience preferred.
  
  

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.