Sr Inventory Control Specialist

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Inventory Control Specialists are responsible for driving cost avoidance and savings through the optimized use of inventory throughout the field. This role supports the Field Operations department through inventory management project execution in line with business trends, system issues, and employee actions. This role will work cross-functionally to execute policies and processes to increase the efficiency and success of inventory management for the entire Operations team. This role is responsible for tracking and improving inventory related metrics throughout the entire company. This role will provide customer service and support to Field Employees, Field Management team, and Supply Chain Ops team to facilitate company initiatives and cost savings. This role includes working in person with Field Operations and may include some travel needs (approx. 5-35%).
External Description
Primary Responsibilities
Working with internal ticketing systems to complete requests from stakeholders related to inventory tracking and transactions
Ensure compliance with sourcing policies and procedures, ethical practices, and adherence to relevant laws and regulations while holding technicians accountable for inventory losses and policy breaches
Track system transactions and resolve failed inventory transactions
Act as an inventory liaison for all branches of technicians in the field
Utilize reporting on high impact metrics on a regular basis, providing transparency to the field and upper management
Form excellent working relationships with individuals in various departments and communicate effectively and positively on issues related to inventory control issues
Participate in auditing field inventory for accuracy and good practice
Maintain/Track adherence assigned to Inventory Control. Create/Update/Modify SOP’s, assisting in projects to drive permanent solutions
Participate in field training meetings, including conducting training events providing coaching and solutions for improvement based on audit findings as well as suggestions for improved training
Work directly with field technicians and cross-functional teams, helping resolve inventory inaccuracies, training on inventory management processes, and compiling daily reports for various organizations and levels of management
Develop strategies to reduce inventory losses/finds/damage across the company while increasing awareness of key issues
Key Qualifications
Experience in customer service, inventory planning, or inventory management is preferred
Ability to think critically, independently, and create solutions
Ability to work autonomously and proactively
Proficient in Microsoft Excel
Required Experience
Bachelor’s degree (Supply Chain, Business Analytics, or Logistics preferred) or equivalent experience
2 years of experience in field audits
2 years IC department experience
Proven ability analyzing inventory control data presenting improvements solution with results
Proven ability to prioritize IC responsibilities to streamline and reduce time spent on daily/weekly tasks
Proven ability to recognize large impact projects, owning them from start to finish and implementing projects in a timely manner
Demonstrate strong proficiency in Microsoft Office including Excel (pivot tables/functions/data filtering), Word, and Outlook
Here are some highlighted perks you should ask us about
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) Employer Match
Employee Resource Groups
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
SAFETY
We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.