Medical Device Certification Sales Specialist

The Medical Device Certification Sales Specialist is responsible for supporting the new market development and growth of the KIWA Medical Device Certification services (i.e. MDR, MDSAP) within North America.

This role involves analyzing the North American MDR/MDSAP market to identify opportunities and strategies, supporting marketing and advertising within the market, identifying and establishing networking opportunities, proactively generating leads, initiating quotations, closing sales opportunities, and managing the local customer relationship in liaison with Kiwa Notified Body (Kiwa Medical - Italy) and NQA Operations teams.

JOB OBJECTIVES:

• Establish North American point of contact for existing Kiwa Medical (Italy) Notified Body.
• Develop network of consultants, auditors, clients and other interested parties.
• Develop and grow North American client base for MDR/MDSAP certifications.
• Achieve annual budgetary targets.

JOB RESPONSIBILITIES:

• Conduct market research and analysis to identify sales and marketing strategies
• Develop and implement sales strategies; support marketing strategies
• Generate MDR/MDSAP leads through various channels including existing clients, referrals, and cold outreach.
• Identify and participate to exhibitions/ conference / other similar events.
• Answer customer inquiries regarding MDR applications, conformity assessments, and related services.
• Provides information to potential customers and facilitates collection of requests for quotations
• Prepare and present proposals and quotations according to Kiwa Medical (NB/CAB) procedures.
• Manage the sales pipeline and track progress towards sales targets.
• On-boards clients with the opening of orders in SGC.
• Supports clients throughout the MDR/MDSAP certification process in coordination with Kiwa Medical and NQA Operations.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline data.
• Prepare regular sales reports and forecasts for management.
• Liaise with Kiwa Medical to harmonize the Kiwa Medical Sales Team approach.

QUALIFICATIONS:

• Bachelor's degree. Preferred in relevant scientific field (e.g., engineering, life sciences).
• Proven experience in sales, preferably in the medical device industry or product certification field.
• A sound of knowledge in medical device regulations (MDR, UK MDR-UKCA, MDSAP) and/or product certification standards (CE Mark, FDA).
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong customer relationships.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Data entry method and data entry responsibility
• Propensity for precision and respect for deadlines.
• Customer Service & Satisfaction orientation