Quality Control Manager

POSITION SUMMARY: The person in this position is responsible for the quality systems in the Indianapolis facility. This includes monitoring the quality of raw materials, semi-finished and finished goods and to ensure testing and documentation is conducted by the department as specified by production, engineering, product and customer specifications. They lead the Quality Compliance Audit and root cause analysis and response to customer complaints.

RESPONSIBILITES / DUTIES: Employees must be able to perform the essential functions of the job.  The essential functions of the position include, but are not limited to the following:

• Organizes and directs the efforts of the Laboratory personnel to effectively monitor quality of raw materials, semi-finished and finished goods.
• Investigates field complaints as related to Indianapolis-produced products.
• Participates in the development of new products and new applications as related to the site.
• Participates in project feasibility planning in cooperation with other departments, as related to the site.
• Evaluates competitive products and compares with current and proposed NPX One products.
• Maintains Quality Control records for all raw materials, semi-finished and finished goods monitored, in keeping with good Quality Assurance practice.
• Reports any deviation in established quality levels to site Management. Works with production to identify root cause and implementing controls to prevent future occurrences.
• Maintains safe working conditions in the Laboratory area.
• Summarizes statistical data generated in routine or special testing.
• Performs general responsibilities of a NPX One Management position.
• Works with Production as necessary to develop necessary Standard Operating Procedures or Standard Operating Conditions as required.
• Works with Production on quality problems.
• Performs duties on process performance as required.
• Performs audits of NPX One finished goods as required.
• Performs aging studies on finished goods.
• Administers the Returned Goods Procedure, sample, inspect, report and follow through to completion. Maintain an up-to-date file on returned goods.
• Train Quality Control personnel.
• Conducts food safety and defense self-inspections and reports on deficiencies.
• Acts as SQF Practitioner for the facility.
• Oversees the development, implementation and maintenance of the SQF system.
• Ensures the integrity of the SQF system through verification and validation of the system.
• Communicates aspects of the SQF system to relevant personnel.
• Obtains HACCP training and certification.
• Has an understanding of the SQF Code and requirements.
• Must obtain an SQF certification card.
• Performs other related duties as required

EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAINING:

• Education/Work Experience: BS in a technical field or equivalent experience; 5-10 years’ experience in quality positions; Knowledge of quality principles, ISO, corrective actions, auditing, etc.. Formal training in HACCP, Internal Audits and GFSI requested.
• Language Ability: Must possess typing skills, graph/charts, blue print reading ability, and familiarity with measuring methods
• Math Ability: Proficient mathematical and computer skills
• Reasoning Ability: Ability to systematically work through problems, can work with deadlines individually or as part of a team
• Computer Skills: Proficiency in site appropriate computer applications including word processing, spreadsheet and database application programs required.
• Travel Requirements: Ability to travel as required but expected to be approximately ten (10%) percent of the time.
• Other (including certifications and licenses): Understanding and knowledge of production processes and procedures; Strong leadership, training, and written/oral communication skills; Ability to influence without authority. 

NPX ONE is trusted for exceptional performance. Since 1965, fresh food processors and retailers have relied on our polystyrene and sustainable food trays to improve the integrity, appearance, safety and economics of packaged proteins. NPX ONE’s packaging professionals are focused on delivering the ideal assortment of fresh food tray sizes, colors, strengths and mediums.