What are the responsibilities and job description for the Quality Manager position at NPAworldwide?
Job Description
Reports to: VP Engineering & Program Management
This role leads the overall Quality function for a manufacturing organization, with direct responsibility for the Quality and CMM teams. The Quality Manager ensures that business and quality systems consistently meet customer expectations while driving continuous improvement through Lean principles.
The objective is to strengthen customer satisfaction, streamline processes, reduce unnecessary complexity, and improve coordination and communication across the organization.
What Youll Be Responsible For
Quality Leadership & Strategy
Lead and develop the Quality and CMM departments
Define, deploy, and track Quality goals and objectives aligned with business strategy
Identify and translate customer quality needs, expectations, and requirements into effective systems
Represent the organization with customers on all quality-related matters
Systems & Process Excellence
Manage, sustain, and continuously improve the Quality Management System (QMS) in alignment with customer and industry requirements
Provide the infrastructure to support APQP, PPAP, production launch readiness, and planning processes
Ensure standardization and alignment of customer requirements across programs
Support Lean manufacturing and continuous improvement initiatives company-wide
Continuous Improvement & Cross-Functional Impact
Lead problem-solving, corrective and preventive actions, and root cause activities
Partner cross-functionally to improve processes and organizational effectiveness
Support increased sales and operational performance through quality-driven metrics
Contribute to future-state manufacturing processes, systems, and product strategies
People, Planning & Financial Responsibility
Develop and mentor Quality team members
Participate in strategic planning and leadership communication processes
Manage the Quality department budget and proportional capital expenditures
Qualifications
Experience
10 years of progressive experience in Quality Management
Automotive manufacturing experience, specifically in metal products
Deep expertise in developing and deploying Quality Management Systems
Strong audit background (Certified Auditor required)
Experience in IATF-regulated environments
CQE and/or Certified Quality Manager preferred
Education
Bachelors degree required (BS/BA)
MBA preferred
Skills & Competencies
Strong planning, data analysis, problem-solving, and follow-through skills
Proven leadership and people development capabilities
Ability to teach, influence, and drive quality focus across all levels of the organization
Experience representing Quality in customer-facing discussions and negotiations
Solid understanding and application of Lean Manufacturing principles
Benefits
Why is This a Great Opportunity:
High-impact role with career growth opportunity
Great benefits package
Reports to: VP Engineering & Program Management
This role leads the overall Quality function for a manufacturing organization, with direct responsibility for the Quality and CMM teams. The Quality Manager ensures that business and quality systems consistently meet customer expectations while driving continuous improvement through Lean principles.
The objective is to strengthen customer satisfaction, streamline processes, reduce unnecessary complexity, and improve coordination and communication across the organization.
What Youll Be Responsible For
Quality Leadership & Strategy
Lead and develop the Quality and CMM departments
Define, deploy, and track Quality goals and objectives aligned with business strategy
Identify and translate customer quality needs, expectations, and requirements into effective systems
Represent the organization with customers on all quality-related matters
Systems & Process Excellence
Manage, sustain, and continuously improve the Quality Management System (QMS) in alignment with customer and industry requirements
Provide the infrastructure to support APQP, PPAP, production launch readiness, and planning processes
Ensure standardization and alignment of customer requirements across programs
Support Lean manufacturing and continuous improvement initiatives company-wide
Continuous Improvement & Cross-Functional Impact
Lead problem-solving, corrective and preventive actions, and root cause activities
Partner cross-functionally to improve processes and organizational effectiveness
Support increased sales and operational performance through quality-driven metrics
Contribute to future-state manufacturing processes, systems, and product strategies
People, Planning & Financial Responsibility
Develop and mentor Quality team members
Participate in strategic planning and leadership communication processes
Manage the Quality department budget and proportional capital expenditures
Qualifications
Experience
10 years of progressive experience in Quality Management
Automotive manufacturing experience, specifically in metal products
Deep expertise in developing and deploying Quality Management Systems
Strong audit background (Certified Auditor required)
Experience in IATF-regulated environments
CQE and/or Certified Quality Manager preferred
Education
Bachelors degree required (BS/BA)
MBA preferred
Skills & Competencies
Strong planning, data analysis, problem-solving, and follow-through skills
Proven leadership and people development capabilities
Ability to teach, influence, and drive quality focus across all levels of the organization
Experience representing Quality in customer-facing discussions and negotiations
Solid understanding and application of Lean Manufacturing principles
Benefits
Why is This a Great Opportunity:
High-impact role with career growth opportunity
Great benefits package