What are the responsibilities and job description for the [Experienced Hire] Hiring a Field Service engineer II of Semiconductor equipment position at NPAworldwide?
Job Description
Performroutinepreventivemaintenancetoensureequipmentoperatesefficiently.
Conductsystemupgradesandmodificationsasneeded.
Analyzesandimprovessystemperformanceusingadvanceddiagnostictechniques.
Performrootcauseanalysisandimplementcorrectiveactions.
Escalatecomplextechnicalproblemstoengineeringteamswhennecessary.
Traincustomerpersonnelandcolleagues(whennecessary)onpropermaintenanceandtroubleshootingprocedures.
Actasaliaisonbetweencustomersandinternaltechnicalteams.
Actasatechnicalresourceforjuniorengineers,providingguidanceandmentorship.
Providefeedbacktoengineeringandrelevantproductteamsonrecurringissues.
Ensurecompliancewithsafetyandqualitystandards.
Engageinprocessimprovementinitiativesandimplementsnewbestpractices.
Stayupdatedonthelatestadvancementsinsemiconductormanufacturingtechnology.
Participateincontinuousimprovementinitiativestoenhanceserviceefficiency.
Maintainaharmoniousworkenvironmentandavoidcreatingdiscord.
Maintainprofessionalismandwillingnesstocontinuelearningabouttheequipment
Bepunctualforvariousgiventasksandresponsibleforequipmentincharge.
Responsibleforequipmentincharge.
Beabletodemonstrateleadershipskillswhenincharge.
Qualifications:
Salary Min : $ 600000
Salary Max : $ 90000
Currency Type : USD
- AtomicLayerDeposition(ALD)tool(equivalent)EquipmentInstallation&Maintenance:
Performroutinepreventivemaintenancetoensureequipmentoperatesefficiently.
Conductsystemupgradesandmodificationsasneeded.
- Troubleshooting&Repair:
Analyzesandimprovessystemperformanceusingadvanceddiagnostictechniques.
Performrootcauseanalysisandimplementcorrectiveactions.
Escalatecomplextechnicalproblemstoengineeringteamswhennecessary.
- CustomerSupport&Training:
Traincustomerpersonnelandcolleagues(whennecessary)onpropermaintenanceandtroubleshootingprocedures.
Actasaliaisonbetweencustomersandinternaltechnicalteams.
Actasatechnicalresourceforjuniorengineers,providingguidanceandmentorship.
- Documentation&Reporting:
Providefeedbacktoengineeringandrelevantproductteamsonrecurringissues.
Ensurecompliancewithsafetyandqualitystandards.
- Collaboration&ContinuousImprovement:
Engageinprocessimprovementinitiativesandimplementsnewbestpractices.
Stayupdatedonthelatestadvancementsinsemiconductormanufacturingtechnology.
Participateincontinuousimprovementinitiativestoenhanceserviceefficiency.
Maintainaharmoniousworkenvironmentandavoidcreatingdiscord.
- WORKETHIC
Maintainprofessionalismandwillingnesstocontinuelearningabouttheequipment
Bepunctualforvariousgiventasksandresponsibleforequipmentincharge.
Responsibleforequipmentincharge.
Beabletodemonstrateleadershipskillswhenincharge.
Qualifications:
- BachelorsdegreeinElectricalEngineering,MechanicalEngineering,orarelatedfield
- 2to4yearsofexperienceinthesemiconductorequipmentindustryrequired.
- (1)Experienceinfieldservice,maintenance,ortechnicalsupportofsemiconductorequipment.
- Experienceinfieldservice,maintenance,ortechnicalsupportofAtomicLayerDeposition (ALD)andChemicalVapor Deposition (CVD)tool (equivalent)
- Atleast1yearsofexperienceinfieldservice,maintenance,ortechnicalsupportofAtomicLayerDeposition(ALD) andChemical Vapor Deposition (CVD)tool (equivalent)
- Strongtroubleshootingskillsinmechanical,electrical,andsystems.
- Proficiencyininterpretingschematics,technicaldrawings,andsystemmanuals.
- Experienceworkinginacleanroomenvironment.
- Familiaritywithvacuumsystems,robotics,orautomation.
- Excellentcommunicationandcustomerserviceskills.
- Willingnesstotraveltocustomersites,whenneeded(domesticandinternational).
- Notravelrestrictions,eitherdomesticallyorinternationally.
- InitialComprehensiveTraininginSouthKoreafortechnical proficiencyRequired. (Approx. 4 weeks - Company-Sponsored travel and accommodations provided)
- CandidatesmustbefullyauthorizedtoworkintheUS.VisasponsorshipisNOTavailableforthisrole.
- RelocationpackageisNOTavailableforthisrole.
- Musthavereliabletransportationforcommutingtothecustomersiteandcompanylocationsasneeded.
Salary Min : $ 600000
Salary Max : $ 90000
Currency Type : USD
Salary : $90,000 - $600,000