Demo

ERP Analyst

NPAworldwide
Springfield, MO Full Time
POSTED ON 8/22/2026
AVAILABLE BEFORE 9/19/2026
Job Description

The ERP Analysts role is to maintain and operate the organization's ERP

system by following best practices. This includes installing,

configuring, patching, upgrading, and working with product support, to

maintain the company's investments in business applications

technologies. The ERP Analyst is also responsible for planning and

coordinating change management processes required to support third-party

business systems integrated with the ERP system necessary for business

operations. The ERP Analyst manages user requests, develops user

reporting requests using SQL and performs system security administration

functions such as creating user profiles and accounts. The analyst also

maintains system/user security authentication, administers application

security and maintains system documentation and logs. This individual

will apply proven communication and problem-solving skills to resolve

issues related to deploying or upgrading mission-critical ERP software.

Essential Duties And Responsibilities

  • As our ERP Analyst, key responsibilities include:
  • Supporting Users requests
  • Answering questions or providing directions on software

functionality / menus / options

  • Identifying, coordinating and scheduling software training
  • Inquiring about, submitting cases to and following up with

software support

  • Coordinating and working with outside technical resources

providing programming specifications

  • Uses SQL to create ad hoc and special reporting, and to

extract pertinent data to validate data

  • Creating and maintaining our business forms on demand

utilizing Compleo

  • Maintaining and refreshing our software test environment as

Required

  • Assisting associates with identifying, manipulating,

exporting, and importing key data elements, such as BOMs,

pricing, etc.

  • Maintaining and creating Webtop analytical dashboard data

and views

  • Maintaining and creating IDF objects, views, subsets, sorts
  • Correcting, clearing errors and maintaining LX and Touchpath

databases as needed

  • Ordering Users supplies such as labels, etc.
  • Maintaining and creating new Robot jobs, ensuring all Robot jobs

(daily, weekly, monthly, and annually) are scheduled, complete

successfully and reports distributed

  • Organizing, documenting and maintaining important procedural

documents, data points and scripts

  • Creating and maintaining our LX / MES / Touchpath analytical

dashboard user profiles and their credentials

  • Ensuring all IBM iSeries data backups are completed successfully
  • Restoring relevant archived data as needed
  • Working with and scheduling off-hours technical support

Qualifications

Minimum Qualifications

American citizens or Green Card only no sponsorship candidates

  • Bachelors degree in computer science or related IT field or 4-5

years of applicable IT experience

  • Possesses functional knowledge of ERP-LX and has the ability to

maintain and support user requirements

  • Experience using SQL to develop user reports, analyze and research

data

  • Excellent inter-personal and communication skills; capable of

explaining procedures verbally or in writing, with end-users and

technical consultants

  • Business skills to interact with IT service-providers for contracts,

services, and licensing

  • Critical thinking, troubleshooting skills and operate independently

or in a group setting

  • Aptitude to learn new skills and gain knowledge through experience
  • RPG programming A plus.

Technical Resources

Software

  • Infor LX 8.4.0 - ERP, IDF, Webtop
  • Crossroads - MES
  • Touchpath - WMS
  • ACT - CRM
  • Compleo Automated Document Processing
  • Help Systems Robot Job Scheduler
  • TL Ashford - Barcode
  • Google Apps, MS Office 365
  • Operating systems (IBM i, Windows11, Windows Server)

Hardware

  • IBM iSeries/AS400 operation/Tape Library
  • Multi-Function Printers (MFP), Barcode label printers
  • MS Server, Workstation, Tablets, Barcode Scanners

Why Is This a Great Opportunity

A great hiring manager who has been there for 18 months, and he has made great strides in the IT department.

The company is a reputable, long-standing manufacturer with a strong engineering and product quality reputation in its industry. Its well-known among truck and trailer suspension customers,

Salary.com Estimation for ERP Analyst in Springfield, MO
$87,249 to $109,757
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