What are the responsibilities and job description for the Director of IT position at NPAworldwide?
Job Description
About the Role:
A mid-sized distribution and logistics company is seeking a strategic and hands-on Director of Information Technology to lead and evolve its enterprise-wide technology environment. This individual will be responsible for ensuring the reliability, efficiency, and scalability of core business systems, including ERP, WMS, infrastructure, custom development, and reporting platforms.
The Director will play a key leadership role in driving digital transformation, developing a high-performing internal IT team, and aligning technology strategies with organizational goals. This is a highly visible role, collaborating directly with executive leadership and business units such as sales, finance, warehouse operations, logistics, and procurement.
Key Responsibilities
Maintain a clear, prioritized IT project/request queue with consistent stakeholder communication
Establish and track departmental goals, budgets, and performance metrics
Hire, mentor, and evaluate IT staff while fostering professional growth
Manage vendor relationships and support contracts
Collaborate with leadership to identify and execute technology-driven process improvements
Oversee system upgrades, application modernization, and new technology integrations
Evaluate and implement software solutions aligned with business growth
Engage external partners and customers on system integrations and enhancements
Ensure a secure and reliable IT infrastructure (network, servers, hardware, VPN, etc.)
Enforce cybersecurity, backup protocols, and disaster recovery strategies
Manage ERP, WMS, and other core enterprise systems
Lead internal application development and vendor-supported software initiatives
Promote self-service reporting and dashboards to deliver business insights
Support BI tool adoption and analytics best practices
Foster a proactive, service-oriented IT support culture
Maintain adequate helpdesk staffing to support 24/7 operations
Qualifications
Education:Bachelors degree preferred, or equivalent relevant experience
Experience:Minimum 5 years of experience managing IT departments or software/application development teams
Technical Skills
Strong SQL development and enterprise reporting experience
ERP and WMS systems administration
Familiarity with .NET development
Experience with business intelligence and data analytics platforms
Working knowledge of modern DevOps tools is a plus
Certifications:Not required, but relevant certifications are a plus
Soft Skills
Excellent leadership and communication abilities
Strategic and analytical thinker
Proven ability to develop and guide high-performing teams
Results-driven mindset with a focus on execution and improvement
Why Is This a Great Opportunity
Why Join Us?
Be a part of a forward-thinking team where your expertise will directly shape how data empowers business success. You'll have the opportunity to architect innovative solutions, work with modern technologies, and influence strategic decisions that drive growth and efficiency across the organization.
Salary Type : Annual Salary
Salary Min : $ 140000
Salary Max : $ 170000
Currency Type : USD
About the Role:
A mid-sized distribution and logistics company is seeking a strategic and hands-on Director of Information Technology to lead and evolve its enterprise-wide technology environment. This individual will be responsible for ensuring the reliability, efficiency, and scalability of core business systems, including ERP, WMS, infrastructure, custom development, and reporting platforms.
The Director will play a key leadership role in driving digital transformation, developing a high-performing internal IT team, and aligning technology strategies with organizational goals. This is a highly visible role, collaborating directly with executive leadership and business units such as sales, finance, warehouse operations, logistics, and procurement.
Key Responsibilities
Maintain a clear, prioritized IT project/request queue with consistent stakeholder communication
Establish and track departmental goals, budgets, and performance metrics
Hire, mentor, and evaluate IT staff while fostering professional growth
Manage vendor relationships and support contracts
Collaborate with leadership to identify and execute technology-driven process improvements
Oversee system upgrades, application modernization, and new technology integrations
Evaluate and implement software solutions aligned with business growth
Engage external partners and customers on system integrations and enhancements
Ensure a secure and reliable IT infrastructure (network, servers, hardware, VPN, etc.)
Enforce cybersecurity, backup protocols, and disaster recovery strategies
Manage ERP, WMS, and other core enterprise systems
Lead internal application development and vendor-supported software initiatives
Promote self-service reporting and dashboards to deliver business insights
Support BI tool adoption and analytics best practices
Foster a proactive, service-oriented IT support culture
Maintain adequate helpdesk staffing to support 24/7 operations
Qualifications
Education:Bachelors degree preferred, or equivalent relevant experience
Experience:Minimum 5 years of experience managing IT departments or software/application development teams
Technical Skills
Strong SQL development and enterprise reporting experience
ERP and WMS systems administration
Familiarity with .NET development
Experience with business intelligence and data analytics platforms
Working knowledge of modern DevOps tools is a plus
Certifications:Not required, but relevant certifications are a plus
Soft Skills
Excellent leadership and communication abilities
Strategic and analytical thinker
Proven ability to develop and guide high-performing teams
Results-driven mindset with a focus on execution and improvement
Why Is This a Great Opportunity
Why Join Us?
Be a part of a forward-thinking team where your expertise will directly shape how data empowers business success. You'll have the opportunity to architect innovative solutions, work with modern technologies, and influence strategic decisions that drive growth and efficiency across the organization.
Salary Type : Annual Salary
Salary Min : $ 140000
Salary Max : $ 170000
Currency Type : USD
Salary : $140,000 - $170,000