What are the responsibilities and job description for the Front of House Team Member position at Nowak's Liquor Store?
Boba Tea - Mochi Donuts - Vietnamese Street Food
Position Overview
We're looking for energetic, reliable team members who enjoy working in a fast-paced environment and take pride in delivering exceptional food and customer service. As a Restaurant Crew Member, you'll be cross-trained in all areas of the restaurant, including handcrafted beverages, mochi donuts, Vietnamese street food preparation, and front-of-house operations.
This is a team-oriented position where flexibility, a positive attitude, and a willingness to learn are essential. No two days are exactly the same!
Primary Responsibilities
Responsibilities include, but are not limited to:
Customer Service
- Greet every guest with a friendly and welcoming attitude.
- Take customer orders accurately and efficiently.
- Provide menu recommendations and answer questions.
- Maintain a clean, organized, and inviting dining area.
- Resolve customer concerns professionally.
- Deliver fast, friendly, and high-quality service during busy periods.
Boba Tea
- Prepare handcrafted milk teas, fruit teas, refreshers, smoothies, and specialty drinks.
- Cook and prepare boba pearls and toppings.
- Restock ingredients and maintain beverage stations.
- Follow recipes and quality standards consistently.
Mochi Donuts
- Mix, fry, glaze, decorate, and package mochi donuts.
- Prepare icings, toppings, and fillings.
- Maintain food presentation and freshness standards.
- Assist with daily production and inventory.
Vietnamese Street Food
- Prepare sandwiches, rice bowls, noodle dishes, snacks, and other menu items.
- Assemble orders accurately and efficiently.
- Portion ingredients according to company recipes.
- Assist with cooking, grilling, frying, and food preparation.
- Ensure food quality and presentation meet company standards.
Food Preparation
- Wash, chop, slice, and portion ingredients.
- Prepare sauces, vegetables, proteins, and toppings.
- Rotate inventory using FIFO methods.
- Maintain food safety and sanitation standards.
- Complete opening and closing prep lists.
Cleaning & Sanitation
- Wash dishes and kitchen equipment.
- Clean workstations throughout each shift.
- Sweep, mop, sanitize, and organize kitchen and dining areas.
- Follow all health department and food safety regulations.
Teamwork
- Work collaboratively with fellow team members.
- Assist wherever needed throughout the restaurant.
- Communicate effectively during busy service periods.
- Be willing to learn new skills and stations.
Qualifications
- Positive attitude with a strong work ethic.
- Reliable and punctual.
- Excellent customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Comfortable standing for extended periods.
- Able to lift up to 40 pounds.
- Food service experience is preferred but not required—we are happy to train motivated individuals.
What We're Looking For
- Friendly personality
- Team player
- Attention to detail
- Fast learner
- Clean and organized
- Dependable
- Passion for food and hospitality
- Ability to maintain speed without sacrificing quality
Why Join Our Team?
- Cross-training in multiple food and beverage concepts
- Opportunity to learn new culinary skills
- Fun, supportive team environment
- Flexible scheduling
- Growth opportunities within the company
- Employee discounts
Job Type: Full-time and Part-time available
Schedule:
- Day shifts
- Evening shifts
- Weekends
- Holidays as needed
Pay: From $16.00 per hour
Expected hours: 10.0 – 30.0 per week
Work Location: In person
Salary : $16