What are the responsibilities and job description for the Print Shop Supervisor - Facilities Management position at NOW Hiring Heroes?
Print Shop Supervisor - Facilities Management
Location: Jacksonville, FL
Full-Time - Direct Hire
$45k - $48k Full Benefits
Now Hiring an Experienced Print Shop Supervisor to lead daily print production operations, manage workflow, ensure on-time delivery, and provide outstanding internal customer service. This is an excellent opportunity for a hands-on leader with digital print production experience, team leadership skills, and strong client communication abilities.
If you have experience managing a commercial print shop, copy center, production facility, or in-plant print operation, we want to hear from you.
Key Responsibilities
Lead Daily Print Shop Operations
- Oversee day-to-day print shop production, scheduling, and workflow
- Ensure all jobs are completed accurately, on time, and within budget
- Manage multiple priorities, rush jobs, and changing deadlines
- Promote teamwork, accountability, and continuous improvement
- Maintain high levels of customer satisfaction
Production Management
- Review incoming print requests and prepare jobs for production
- Coordinate printing, finishing, bindery, packaging, and shipping
- Monitor proofs, graphics files, and production specs
- Inspect finished work to ensure quality standards are met
- Operate digital print equipment as needed
Equipment / Inventory / Maintenance
- Perform routine equipment checks and basic maintenance
- Assist with troubleshooting printers and service tickets
- Monitor inventory levels for paper, toner, bindery supplies, and consumables
- Order materials and verify invoices for accuracy
- Coordinate paper and toner deliveries
Client Service / Consulting
- Work directly with internal clients and departments to define project requirements
- Recommend print methods, materials, timelines, and cost-effective solutions
- Communicate job status, production timelines, and specification questions
- Coordinate outside vendors when specialty printing is required
Leadership / Growth Strategy
- Work closely with leadership on department goals and growth initiatives
- Improve shop processes, workflow, and capabilities
- Learn new equipment and help expand production capacity
- Build strong working relationships across departments and executive teams
Qualifications
Required Experience
- Experience supervising or leading a print shop, copy center, or production environment
- Strong knowledge of digital print production workflows
- Experience with bindery equipment such as folding, cutting, and binding machines
- Strong communication, customer service, and organizational skills
- Ability to manage deadlines, priorities, and multiple projects
Software / Technical Skills
- Adobe Creative Suite
- Adobe InDesign
- Adobe Photoshop
- Adobe Illustrator
- Microsoft Publisher
- Fiery Command Workstation
- Fiery Impose
Preferred Backgrounds
- Commercial printing
- In-plant print operations
- Production management
- Facilities management support services
- Corporate print centers
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