What are the responsibilities and job description for the Senior Windows SME position at Novul Solutions?
Position Overview
We are seeking an experienced Senior Windows Subject Matter Expert (SME) to lead the architecture, administration, maintenance, and modernization of enterprise Windows Server environments supporting secure Department of Defense (DoD) operations.
The ideal candidate will have extensive hands-on experience with Windows Server infrastructure, enterprise systems management, performance optimization, security hardening, and complex troubleshooting. This role requires strong technical leadership, the ability to resolve critical infrastructure issues, and experience mentoring system administrators and engineers.
The position is 100% onsite at the Mark Center in Alexandria, VA, with occasional travel as needed.
Key Responsibilities
- Serve as the senior technical lead and primary SME for enterprise Windows Server environments, providing architectural guidance and operational oversight.
- Design, implement, administer, and maintain secure, highly available Windows Server infrastructure.
- Monitor system health, performance, capacity, and availability, proactively identifying and resolving potential issues.
- Lead advanced troubleshooting, incident response, root cause analysis, and implementation of permanent corrective actions.
- Establish and enforce Windows Server configuration standards, security baselines, system hardening, and compliance requirements.
- Plan and execute system patching, upgrades, migrations, lifecycle management, and infrastructure modernization initiatives.
- Provide technical guidance, mentorship, and escalation support to system administrators and engineers.
- Perform basic Linux system administration and collaborate with Linux SMEs to resolve cross-platform infrastructure issues.
- Maintain technical documentation, operational procedures, and system configuration records.
Requirements
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field with 8 years of relevant experience; or a master's degree with 6–10 years of relevant experience.
- Extensive hands-on experience administering, supporting, and troubleshooting enterprise Windows Server environments.
- Strong understanding of core Windows Server services, system administration, configuration management, and infrastructure operations.
- Experience with Windows infrastructure security, system hardening, patch management, and performance optimization.
- Ability to troubleshoot complex enterprise infrastructure issues and perform root cause analysis.
- Working knowledge of Linux operating systems and basic Linux administration.
- Strong technical leadership, analytical, documentation, and communication skills.
- Ability to work 100% onsite in Alexandria, VA, with occasional travel as required.
Preferred Qualifications
- Experience supporting DoD or other federal enterprise IT environments, including DISA STIG compliance, Windows Server architecture and modernization, virtualization platforms, Active Directory, Group Policy, PowerShell automation, and mentoring technical teams.
Benefits
Core Benefits:
- Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid Bi-Monthly.
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
- Individual or company-wide performance and recognition awards (Quarterly)
Health Benefits:
- UNITED HEALTHCARE PPO, extensive national coverage.
- INCLUDES: Medical/Dental/Vision/HSA.
- Eligible on the first of the month, immediately after the start date.
- Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
Quality of Life Benefits:
- Training & Career Development Reimbursement of Tuition and training needed to support career development.
- $150 monthly reimbursement contribution paid monthly towards parking expenses.
- Receipts must be submitted by the close of business on the 25th of each month.
- Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
Special Benefits:
- Performance bonus – Project-based
- Yearly bonus – Company based
Salary : $150