What are the responsibilities and job description for the Customer Service Agent position at Novra Corp?
About Us
Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention
We are seeking a customer-focused Customer Service Agent to assist with face to face inquiries, provide support, and help create positive customer experiences. This role is ideal for individuals who enjoy helping others and building professional communication skills.
Responsibilities- Respond to customer inquiries and service requests professionally.
- Provide accurate information and resolve basic concerns.
- Maintain organized records of customer interactions.
- Support daily customer service operations and team objectives.
- Help ensure a positive and consistent customer experience.
- Conduct daily sales pitches to new or existing clients
- Strong interpersonal and communication skills.
- Customer-focused with a professional and positive attitude.
- Reliable, organized, and detail-oriented.
- Comfortable interacting with diverse individuals.
- Basic computer skills including email and data entry.
- Entry-level candidates welcome; training provided.