Patient Engagement Manager - USA

Role Summary

The Patient Engagement Manager will lead the planning and execution of patient recruitment strategies across a portfolio of Novotech clinical trials. Working in close partnership with Sponsors, project teams, sites and external vendors, this role is accountable for delivering recruitment solutions that are scable, compliant, data-driven and aligned with study timelines and milestones.

Key Responsibilities

• Develop, implement, and manage end‑to‑end patient recruitment strategies for programs across diverse therapeutic areas, aligned with Sponsor objectives and protocol requirements.
• Play a key role in establishing and scaling patient recruitment capability in the US, providing regional insight, leadership and execution support as part of a globally distributed team.
• Leverage digital platforms, decentralised recruitment methods, and emerging technologies to enhance participant identification, engagement, and enrolment efficiency.
• Serve as a strategic recruitment partner to Sponsors, providing expert guidance on recruitment risks, mitigation, and innovative enrolment approaches.
• Lead the design and execution of multi‑channel recruitment campaigns, including site‑based, direct‑to‑patient, digital, and community‑based outreach models.
• Partner with the BD team during the pre-award phase to support proposal development and actively participate in BDMs and Sponsor presentations, clearly articulating recruitment approaches and capabilities.
• Manage relationships with external recruitment vendors, media agencies, and patient engagement partners, including vendor selection, performance tracking, budget oversight, and contractual compliance.
• Analyse recruitment data, KPIs, and site‑level performance to assess effectiveness, identify risks and trends, and proactively implement corrective actions to optimise enrolment.
• Collaborate closely with Project Management, Clinical Operations, Feasibility, Regulatory, and Data teams to ensure recruitment strategies are operationally feasible and aligned with trial delivery milestones.
• Ensure all recruitment activities comply with global and local regulatory requirements, ethical guidelines, ICH‑GCP standards, sponsor expectations, and internal SOPs.
• Be a subject matter expert and trusted advisor on patient recruitment strategy and execution.
• Stay current with global patient recruitment trends, regulatory developments, and best practices to continuously improve CRO recruitment capabilities and offerings.
• Foster relationships with patient advocacy organisations, community groups, and healthcare networks to support long‑term recruitment pipelines and disease‑area expertise.

Qualifications

You are a commercially aware and delivery‑focused patient recruitment professional with experience working in a CRO or Sponsor‑facing environment. You excel at balancing strategic planning with operational execution and thrive in a fast-paced environment.

Key qualifications and experience include:

• Bachelor's degree in life sciences, healthcare, public health, or a related field (advanced degree desirable).
• Proven ability to work independently and manage competing priorities with minimal supervision.
• Self-motivated and proactive, with strong planning and decision-making skills to determine recruitment focus areas based on study needs, timelines and risk.
• Substantial experience in patient recruitment within a CRO, Sponsor, or global clinical research environment, with a strong track record of meeting enrolment targets across multiple studies.
• Demonstrated expertise in digital and direct‑to‑patient recruitment strategies, including social media, online advertising, and technology‑enabled recruitment solutions.
• Strong understanding of global clinical trial regulations, ethics approvals, and recruitment compliance requirements.
• Proven ability to manage external vendors, budgets, and recruitment KPIs while delivering against Sponsor timelines and quality expectations.
• Experience supporting Business Development teams in a CRO or Sponsor-facing environment, including contributing to proposals and presenting recruitment strategies during Bid Defence Meetings.
• Excellent stakeholder management skills, with the ability to communicate recruitment insights and recommendations to sponsors and cross‑functional internal teams.
• Highly analytical and solution‑oriented, with the ability to identify recruitment risks early and implement effective mitigation strategies.
• Strong organisational skills and the ability to manage multiple projects.

Salary Band - $110,000 - 145,000 Salary offered will be based on candidates experience level.

Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.

Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.

We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ , have a disability or have caring responsibilities.

We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.