What are the responsibilities and job description for the Senior Field Engagement Manager position at Novo Nordisk?
About The Department
Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions to craft experiences as one fully integrated, aligned and connected organization that puts empathy at the center, powered by insight and foresight.
We develop an end-to-end approach to strategy, focusing on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn’ mindset and approach enables us to iterate rapidly and refine our strategies based on real-world results.
We are building an intentional team culture that is made up of diverse skillsets, united by the shared belief that reinvention and learning is what fuels continuous growth. Do you get excited about exploring the unknown? Does the idea of driving value through human-centered design pull you in? Are you ready to experiment with us?
The Position
The Senior Manager of Field Engagement will align field marketing strategies with sales objectives to enhance healthcare professional engagement and key account prioritization. This includes developing effective field communications, coordinating with training for new product launches, and managing marketing campaigns. The role also involves coordinating successful product launches.
Relationships
Reports to the Director Field Engagement. Collaborates with sales and market access and policy/advocacy (MAPA) leadership to optimize field force execution strategies and ensure alignment with overall business goals. Leads and motivates the sales force to achieve targets and exceed performance expectations and monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions as needed. The customer engagement lead has a team of HCP managers reporting to them.
Essential Functions
Remote option. Approximately 20-30% overnight travel.
Qualifications
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions to craft experiences as one fully integrated, aligned and connected organization that puts empathy at the center, powered by insight and foresight.
We develop an end-to-end approach to strategy, focusing on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn’ mindset and approach enables us to iterate rapidly and refine our strategies based on real-world results.
We are building an intentional team culture that is made up of diverse skillsets, united by the shared belief that reinvention and learning is what fuels continuous growth. Do you get excited about exploring the unknown? Does the idea of driving value through human-centered design pull you in? Are you ready to experiment with us?
The Position
The Senior Manager of Field Engagement will align field marketing strategies with sales objectives to enhance healthcare professional engagement and key account prioritization. This includes developing effective field communications, coordinating with training for new product launches, and managing marketing campaigns. The role also involves coordinating successful product launches.
Relationships
Reports to the Director Field Engagement. Collaborates with sales and market access and policy/advocacy (MAPA) leadership to optimize field force execution strategies and ensure alignment with overall business goals. Leads and motivates the sales force to achieve targets and exceed performance expectations and monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions as needed. The customer engagement lead has a team of HCP managers reporting to them.
Essential Functions
- Launch:
- work in tandem with the marketing launch team to develop the US commercial launch strategy, provide leadership oversight in developing and executing the overall pre-launch and launch strategic and tactical brand plans in alignment with global marketing. This includes in-depth market analysis, market research activities, customer/patient-centric innovative programming, HCP and patient marketing tactics and various market-shaping initiatives, including KOL development, advisory boards, clinical communications and medical education programs
- Field-Marketing Strategy Alignment:
- Collaborate with Sales leadership to align marketing strategies with field team objectives, ensuring effective HCP engagement and key account prioritization. Oversee promotional campaign alignment across digital and in-person channels while coordinating optimal field distribution. Gather insights from cross-functional teams on market trends and customer feedback (VOC) to enhance the field team's sales activities
- Field Enablement & Training:
- Develop and distribute Field communications to provide field guidance on promotional material to leverage with customers (e.g., detail aids, leave-behinds, battle cards). Conduct training sessions for field teams on new product launches, clinical data updates and marketing messaging
- Sample Management:
- Oversee the distribution and tracking of product samples to healthcare professionals, ensuring compliance with regulations and company policies. Collaborate with supply chain and sales teams to optimize sample inventory levels
- Campaign Execution Support:
- Ensure seamless rollout of promotional materials (branded and unbranded), marketing- led campaigns (e.g., speaker programs, peer-to-peer initiatives, digital channel engagement i.e. field deployed emails) with clear guidance for field execution setting clear expectation on campaign goals
- Event & Internal Meeting Support:
- Business and Launch Meetings: Oversee, coordinate and execute successful product launch meetings, ensuring alignment with overall brand/therapy area goals and objectives. Work closely with marketing and sales teams to develop engaging and impactful launch materials and presentations. Ensure field teams have pre- and post-event engagement tools to maximize HCP interactions
- Market Understanding and Insights:
- Apply deep market insights and understand market trends, core drivers, barriers and the competitive environment to identify growth opportunities for successful implementation of brand strategies. Coordinate closely on campaign development, competitive defense and strategic evolution of the brand. Advocate for the US marketing initiatives in the context of global marketing.
Remote option. Approximately 20-30% overnight travel.
Qualifications
- Requires a Bachelor’s degree; advanced degree preferred
- 8 years of experience, including demonstrated history in a field engagement or sales/operations role within the pharmaceutical industry
- Strong experience in pharmaceutical industry/life science brand marketing strategy and planning; experience within specified therapy area
- Strong understanding of field force dynamics, product launches and sales execution strategies
- Excellent organizational and project management skills
- Strong collaboration and communication skills to work effectively with cross-functional teams
- Demonstrates leadership behaviours, including authenticity, decisiveness, a growth mindset and driving focus and simplicity
- Knowledge of regulatory guidelines related to sample distribution and field engagement
- Proven skills of Strategic Planning, Execution and follow-through
- People management experience required, with a proven track record of development and coaching
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Salary : $120,300 - $222,600