What are the responsibilities and job description for the Production Supervisor position at NOVO Midwest, LLC?
Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. Lead and Grow with Us! NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners. With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country. NOVO Health Services is seeking a hands-on 1st Shift Production Supervisor to lead daily operations within the Soil department, driving performance across safety, quality, productivity, and employee engagement. This role is responsible for overseeing a team of production associates on 1st shift, ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners. The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence. Key Responsibilities Operations & Production Lead daily 1st shift production operations within the Soil department to achieve safety, quality, delivery, and cost goals Ensure production schedules are met while optimizing labor utilization and workflow efficiency Partner with Maintenance, Quality, and Plant Leadership to address operational issues and improve performance Leadership & Team Development Supervise, coach, and develop production associates to promote engagement, accountability, and teamwork Support onboarding, training, and performance management of production staff Assist with staffing, scheduling, and coverage planning Safety & Compliance Enforce all safety policies and procedures in compliance with OSHA and NOVO standards Maintain a strong safety-first culture and proactively address hazards and unsafe behaviors Quality & Performance Monitor quality standards to ensure products meet NOVO and customer requirements Identify and support continuous improvement opportunities Track and communicate key production and safety metrics Support standard work, audits, and compliance initiatives Qualifications Required High School Diploma required; Bachelor's Degree in Manufacturing, Engineering, Business, or a related field preferred Minimum 5 years of experience in a production supervision or industrial/manufacturing environment Demonstrated knowledge of production processes, equipment, and safety protocols Proven experience leading hourly teams and supporting employee development Strong communication, problem-solving, and organizational skills Ability to lead in a fast-paced, safety-critical environment Preferred Lean Six Sigma Green Belt or similar Continuous Improvement certification Experience leading 5S initiatives and Kaizen events in a high-volume environment Prior experience in a healthcare-adjacent or highly regulated manufacturing environment is a plus Experience using ERP or WMS software to track production data and labor Bilingual (English/Spanish) communication skills Key Competencies Proven ability to lead hourly production teams and drive accountability Strong problem-solving and organizational skills Ability to lead in a fast-paced, safety-critical environment Working knowledge of production processes, equipment, and safety protocols Comfortable giving and receiving feedback and supporting employee development Physical & Work Environment Requirements Ability to stand, walk, bend, stoop, push, and pull for extended periods Ability to lift up to 35 lbs Ability to work in a noisy, industrial environment Willingness to work 1st shift hours, including occasional evenings, weekends, and holidays as needed What we can offer you as a full-time associate: Competitive pay Paid Holidays Paid Time Off Program (PTO) 401(k) w/Employer Match Flexible Spending Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. Complete an on-line application at www.novohealthservices.com! All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace. SRI Healthcare, LLC, a Subsidiary of NOVO Health Services offers a healthcare service that provides a total and unique opportunity for hospitals to source their Sustainable Reusable Sterile Packs as well as other sustainable healthcare linens such as DermaTherapy®, Isolation Gowns, Sterilization Wrap, and cubicle/privacy curtains. SRI's products and services help Healthcare providers attain their sustainability goals, improve surgeon and staff satisfaction while ensuring continuity of supply. SRI operates three regional processing facilities located in Raleigh, NC, Chattanooga, TN, and Mason, OH. Our state-of-the-art, FDA-regulated service centers provide daily processing, assembly, and delivery of reusable products required for surgery. SRI is the only “one stop shop” service provider in U.S. currently serving all healthcare-related end markets with Sterilized Reusable Surgical Solutions.