What are the responsibilities and job description for the Regional Clinical Onsite Manager position at Novir?
Novir, a Milwaukee-based company, is looking for exceptional talent for the position of Regional Clinical Operations Manager (RCOM) in FL, WI, and NC. This role is essential for scaling and optimizing onsite clinical services across senior living and post-acute care.
Why This Role Matters:
This position is critical for driving operational excellence, ensuring high-quality clinical delivery, and supporting rapid growth across multiple markets. You will play a key role in shaping how care is delivered onsite at scale.
What You’ll Own:
- Regional operations for onsite clinical programs (vaccinations and health services)
- Leadership of multi-site clinical teams (field staff and clinical leads)
- Clinical quality, compliance, and regulatory adherence (HIPAA and state requirements)
- EMR and TRACK adoption, training, and optimization
- Workforce planning: hiring, onboarding, and credentialing
- Customer success, retention, and relationship management
What We’re Looking For:
- RN required (BSN preferred)
- 3–5 years in multi-site clinical operations (SNF, AL, IL)
- Strong healthcare operations and informatics experience
- EMR experience (PCC, MatrixCare, Yardi, ECP)
- Proven leader in growth or fast-paced environments
- Process-driven, accountable, and execution-focused
Key Strengths:
- Balances clinical excellence with business performance
- Drives consistency and standardization across markets
- Builds strong customer relationships and trust
- Thrives in fast-paced, evolving environments
- Builds scalable systems and teams
What Success Looks Like:
- Clinics run on time, fully staffed, and high quality service delivery
- Strong TRACK adoption and customer satisfaction
- Zero compliance gaps or audit risk
- Hiring ahead of demand
- High staff and customer retention
- Full ownership and accountability for regional operations
Ready to lead, scale, and make an impact? Apply today or message us to learn more at Heather@novir-usa.com or visit https://novir-usa.com/careers