What are the responsibilities and job description for the Customer Experience Specialist position at Novi AMS?
Details
Posted : 20-Jan-25
Location : Remote
Type : Full Time (Remote Only)
Salary : $65,
Categories :
Customer Service and Support Information Technology and Web Project Management / Program Development
Salary Details :
The starting salary for this position is $65,, with potential adjustments based on your experience. We also offer a highly competitive benefits package as part of our comprehensive compensation package that includes fully paid family health, dental, and vision insurance as well as a k match.
Additional Information :
Hybrid / Remote is allowed.
Novi AMS is a fundamentally different approach to non-profit Association Management Software (AMS). Our engineering and experience teams work side-by-side with our customers to continue to develop the only AMS created for associations, by associations.
At Novi, we are a diverse team of dedicated, inspired, energetic and FUN thought leaders who love to celebrate wins. We function with a high level of transparency and trust and come together daily to innovate and create impact - We like to call it amplifying change.
What Drives Us
Building community and fostering collaboration is one of our guiding principles. Our primary mission is to help associations by providing them with tools to amplify the change they make within their own industries. We have a relentless drive to improve the lives and experiences of the customers we serve.
What truly excites me about working at Novi are the connections we build, not just within our team, but also with our customers. There's no greater feeling than hearing feedback that we have made a positive impact on people's lives.”
Lane Gibbs, Director of Customer Experience
Where We’re Going
Every day, our team rises with excitement and the mission to help our customers continue to solve problems. We’re proving that with the right people and the right tools, we can continue to make an impact not just for associations, but for the world.
No Barriers – Remote Work
Salary : $65