What are the responsibilities and job description for the Property Manager, Community Manager, Assistant Manager position at Novele Community Management, Inc.?
Positions: Seeking a Community/HOA Assistant Manager and Manager to assist with and manage a portfolio of homeowners’ associations. This job will keep you busy. This means you must develop ways to improve your efficiency to deliver the required results.
Location: DTC, In office position
Requirements:
- Experience: 1 years in management (property/HOA, project and/or hospitality management)
- Certifications: CMCA or higher designations preferred
- Schedule: Must be available for evening meetings and after hours/weekend emergency on call
Office Hours:
Monday - Thursday - 9am to 4pm
Friday - 9am to 1pm
Skills:
- Must have strong communication skills to effectively communicate with a variety of people and vendors both verbally and in writing
- Exceptional attention to detail and organizational skills
- Ability to multitask including handling of large amounts of emails and phone calls and provide accurate and timely follow up
- Collaborate effectively with colleagues and contribute to a positive office culture
Job Duties:
- Board Liaison: Serve as the main point of contact for HOA Boards, attend meetings, and communicate board decisions to residents. Complete Board packets, Management Reports, Action Item Lists and follow-up accordingly
- Meetings: Schedule, prepare for and attend meetings. Meetings may occur via zoom and/or in person and often in the evening
- Communication: Draft and execute all association communications including statutory notices, newsletters in coordination with the Board, emergency notifications, email blasts
- Vendor Management: Manage vendors ensuring contract requirements are met and services are delivered on time
- Covenant Enforcement: Complete site visits to ensure adherence to HOA rules and regulations, prepare reports on the status of associations and operations
- Customer Service: Handle escalated resident issues, disputes, or complaints in person, over the phone, or virtually with professionalism
- Financial Management: Code and input invoices into system. Review and monitor monthly expenses and provide financial updates
Competitive pay based on experience
Benefits offered after 90 days