What are the responsibilities and job description for the IT Documentation Specialist position at Novel Technology Services?
Job Description
Job Description
IT Process Analyst :
We are currently working with a client that is looking for an IT Process Analyst for a 10 month contract. This position is a remote position, but must be located in CT, MT, or PT time zones. Must be a US Citizen or Green Card holder.
Objective : To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff.
What you will do :
- Process Documentation and Standard Operating Procedures (SOPs) Development
- Providing a summary of the process, including objectives and key steps.
- Detailed Steps : Describing each step in the process with specific actions, responsible parties, and timelines.
- Flowcharts : Visual representations of the process flow using Visio diagrams.
- Supporting Documentation : Including templates, forms, and checklists required for each process
What you bring :
