What are the responsibilities and job description for the Academic Advisor/Sales position at NOVEL PREP?
Benefits:
Position Overview
Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.
Key Responsibilities
Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
Contribute to organizational growth by delivering a high level of service to both prospective and current families.
Maintain clear, timely, and professional communication to ensure families stay informed and supported.
Uphold high professional standards while continuing to strengthen advising expertise.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Position Overview
Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.
Key Responsibilities
- Student & Family Advising
- Conduct initial consultations to assess academic history, strengths, and goals
- Design customized learning plans and course pathways
- Guide families through short- and long-term academic decision-making
- Support students in building effective study habits and educational confidence
Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
- Review academic progress and performance metrics regularly
- Identify obstacles to learning and recommend appropriate interventions
- Partner with instructors and staff to coordinate academic resources
- Adjust plans as needed to optimize outcomes
Contribute to organizational growth by delivering a high level of service to both prospective and current families.
- Lead consultations for new families to introduce programs and services
- Support enrollment conversations and program matching
- Manage renewals and maintain strong retention rates
- Suggest enrichment opportunities and additional services aligned with student needs
- Build lasting relationships that encourage referrals and continued engagement
Maintain clear, timely, and professional communication to ensure families stay informed and supported.
- Provide regular updates on student progress
- Document advising interactions and maintain organized records
- Prepare reports and follow-up summaries
- Address questions and concerns promptly and courteously
Uphold high professional standards while continuing to strengthen advising expertise.
- Stay current on academic trends, college admissions processes, and counseling best practices
- Participate in training and skill development initiatives
- Follow company policies regarding confidentiality, ethics, and professionalism
- Bachelor’s degree in Education, Counseling, Business, or a related discipline
- 1–2 years of experience in academic advising, student services, counseling, or consultative sales
- Strong relationship-building and communication skills
- Ability to work effectively with diverse families and cultural backgrounds
- Detail-oriented with strong organizational abilities
Salary : $5,000 - $8,000