What are the responsibilities and job description for the Regional Director of Operations position at Novaris Search?
Novaris is seeking a dynamic Regional Director of Operations on behalf of our partnered client to elevate the operational success and strategic direction of their multi-site ophthalmology clinics.
Key responsibilities:
- Provide comprehensive oversight of daily activities across all locations within the region, ensuring high standards of service and efficiency.
- Work closely with practice managers and key site staff, offering guidance and training to foster a cohesive and high-performing environment.
- Monitor, analyze, and enhance key performance indicators, including revenues, patient satisfaction scores, and conversion rates, driving overall clinic success.
- Lead efforts in hiring, engaging, and retaining top-tier talent, focusing on employee satisfaction and increasing retention.
- Implement and refine operational workflows to enhance efficiency while managing and reducing costs effectively.
Requirements:
- Bachelors degree (Masters in related field preferred)
- Ability to travel across designated region
- 5 years of multi-site operational leadership experience (ophthalmology or optometry preferred)
- Proven experience in overseeing 10 clinics