What are the responsibilities and job description for the IT Security & Help Desk Support Specialist position at NovaLink Solutions?
seeking an experienced IT Contractor with a minimum of 2 years’ experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams.
You will be required to provide general technology support,respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.