Business Analyst

The Process Analyst supports the Elections Division by analyzing, designing, andimproving election systems processes to ensure the integrity, efficiency, andcompliance of election-related activities. This role plays a critical part in improving theusage of the statewide voter registration and election management system by State andCounty-level users.Key Responsibilities:• Process Documentation, Analysis, and Improvement• Evaluate existing election-related processes, business rules, andworkflows for efficiency, accuracy, and compliance with Nevada RevisedStatutes (NRS).• Document processes, business rules, functionality, and procedures.• Identify and address documentation gaps.• Develop process maps, standard operating procedures (SOPs), anddocumentation for new processes as developed by State leadership.• Identify areas for improvement in election-related processes to improvecompliance, efficiency, consistency, and clarity.• Technical Support and Analysis• Analyze and recommend resolution paths for technical support requests.• Validate system functionality for compliance with policy and expectedbusiness rules and workflows.• Assist with the development of user stories and requirements to inform thedevelopment of system enhancements.• Document system processes and functionality to support Help Deskagents and Development and QA teams in addressing tickets.• Data and Analytics (Preferred)• Run queries and develop reports to enable insights into election-relateddata.• Investigate and analyze large datasets for accuracy, consistency, andcompliance with State and County policy.• Assist with the creation of business definitions for data elements insupport of the creation of a data dictionary.• Compliance & Quality Assurance• Ensure processes align with federal and state election laws (NRS),including HAVA, NV state statutes, and Secretary of State directives.• Monitor quality control measures and support risk-limiting audits.• Stakeholder Engagement• Work with county election officials, vendors, and internal teams to gatherfeedback and ensure process consistency across jurisdictions.• Work with the third-party vendors and the internal training team to developtraining and support materials for staff and election system users.Minimum Qualifications:• Bachelor's degree in public administration, political science, data science,business, or related field.• 2 years of experience in process analysis, operations, or technical support(government or elections experience preferred).• Strong analytical, organizational, and communication skills.• Proficiency in Microsoft Office Suite; experience with process mapping tools(e.g., Visio, Lucidchart) is a plus.• Familiarity with election systems, voter registration databases, or governmentcompliance frameworks is desirable.Preferred Qualifications:• Experience working in a government or public sector environment.• Knowledge of Nevada election laws and procedures.• Intermediate competency in SQL or comparable data and analytics skills.• Lean Six Sigma or similar process improvement certification.Work Environment:• Hybrid or in-office work based in Carson City, NV.• Occasional travel to counties or election sites may be required.• Extended hours may be necessary during election cycles.RequirementsProject Overview-The Process Analyst supports the Elections Division by analyzing, designing, and improving election systems processes to ensure the integrity, efficiency, and compliance of election-related activities. This role plays a critical part in improving the usage of the statewide voter registration and election management system by State and County-level users. ii. Scope of Work-See attachediii. Deliverables-See attachediv. Experience and Skills Required-• Bachelor's degree in public administration, political science, data science, business, or related field.• 2 years of experience in process analysis, operations, or technical support (government or elections experience preferred).• Strong analytical, organizational, and communication skills.• Proficiency in Microsoft Office Suite; experience with process mapping tools (e.g., Visio, Lucidchart) is a plus.• Familiarity with election systems, voter registration databases, or government compliance frameworks is desirable.v. Experience and Skills Preferred-• Experience working in a government or public sector environment.• Knowledge of Nevada election laws and procedures.• Intermediate competency in SQL or comparable data and analytics skills.• Lean Six Sigma or similar process improvement certification.vi. viii. Frequency of Status Reports-Weeklyix. State Provided Items-laptopx. Vendor Provided Items-N/Axi. Percentage of Time Worked On-site/Off-site-40% onsite, 60% offsite. In office on Monday and Tuesday, however occasionally additional days.xii. Local candidate required? Yesxiii. Required Travel/Expenses-N/Axiv. Type of Interview-Virtual and/or In-person

Salary : $78 - $85