Fire Alarm / Electronic Security Systems Service Technician

Formal Job Title: Fire Alarm / Electronic Security Systems Service Technician

FLSA and Employment Status: Non-Exempt, Full Time

Schedule: Monday - Friday full time 40 hours, overtime, overnight and / or weekend hours may be required

Location: MA, NH, CT, other area states as applicable

Travel Requirement: up to 100% travel throughout the state of MA and surrounding areas

Pay Range: $30-50 per hour

Position Summary:

Novalarm Systems Inc is seeking a licensed Fire Alarm / Electronic Security Systems Service Technician to add to our rapidly expanding team. We make security simple for our clients by providing white glove service and tailored solutions to meet their unique needs. Our team embodies our core values of integrity and transparency by always working safely and doing the right thing for our clients and each other.

This technician will primarily be responsible for supporting our Service team in performing service of low voltage systems and subsystems across commercial, industrial and residential clients. This includes service work of fire alarm, burglar alarm, CCTV and access control systems.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Pulls and feeds wires.
• Diagnoses and locates wire structure and connection issues.
• Services security system, fire alarm system, CCTV, and other access control devices in accordance with applicable electrical code requirements and regulations.
• Tests and troubleshoots security system, fire alarm system, CCTV, and other access control devices/networks. Effectively resolves reported issues within a reasonable time frame.
• Keeps track of project deadlines, work time, travel time, materials, receipts, inventory, and other information needed to complete the project.
• Able to be part of an on call rotation for emergency service a minimum of one day each week.
• Performs other related duties as assigned.

Professional Qualifications:

• MA Class D Low Voltage Electrical License or MA Journeyman Class B electrical license required
• CT / RI / etc Low Voltage Electrical License preferred
• NICET certifications preferred
• Bosch experience preferred, but will train
• 1 years experience in service of low voltage electrical systems
• OSHA 10 certified

Other qualities needed:

• Strong attention to detail & self-motivation
• Strong written and verbal communication skills
• Strong customer service ability
• Demonstrated ability to follow oral and written direction
• Demonstrated ability to work efficiently, independently as well as part of a team, including effectively mentoring an apprentice
• Demonstrated ability to work safely according to OSHA standards, including the safe operation of vehicles, scissor lifts, boom lifts, and power tools
• Willingness to work a flexible schedule as needed
• Valid drivers license with no more than 2 points on driving record

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to see color to discern color-coded wiring.
• Prolonged periods standing, kneeling, bending, twisting and climbing ladders or scaffolding.
• Getting into and operating machinery including but not limited to scissor lifts, boom lifts, excavator, etc.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to lift up to 50 pounds at a time.
• Work is performed outdoors year round and subject to various weather conditions.
• Work is performed at construction sites and includes exposure to loud noises, flashing lights, and construction debris.

Benefits:

• Starting 4 weeks PTO for licensed technicians
• Medical insurance for full time employees
• Vision and Dental insurance for full time employees
• Life and long-term disability insurance for full time employees
• Cell phone stipend
• Work vehicle provided
• Mileage reimbursement
• 401k with company match
• Profit sharing
• Commission plan
• Weekend and after hours emergency call bonus
• Tools provided
• Provided uniforms
• Provided laptops
• Flexible schedules
• Tuition reimbursement
• Paid training related to job (OSHA 10, hoisting license, etc.)
• Employee referral program
• Financial advising

Novalarm Systems Inc. is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

All offers of employment will be contingent upon successful completion of a background check and drug screen.