What are the responsibilities and job description for the System Administrator position at Novafy Asia?
Company Overview
A nationally recognized multidisciplinary architecture, engineering, and consulting firm with over 50 years of experience delivering integrated design, engineering, and consulting solutions across the United States. The organization supports public and private sector clients across industries including commercial, healthcare, education, government, hospitality, industrial, residential, retail, telecommunications, and mixed-use developments.
Role Description
We are seeking an experienced System Administrator to support and maintain enterprise IT infrastructure across multiple office locations. The ideal candidate will have strong experience with Microsoft 365 administration, Windows Server environments, virtualization, Active Directory, networking, cybersecurity, and end-user support. This role is ideal for a proactive IT professional who enjoys troubleshooting complex technical issues while supporting both infrastructure and business operations.
Responsibilities
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Entra ID (Azure AD), Intune, and MFA.
- Manage Windows Server environments, Active Directory, Group Policy, DNS, DHCP, virtualization platforms, and storage systems.
- Configure, troubleshoot, and support desktop/laptop hardware, Windows 10/11, printers, mobile devices, and remote users.
- Administer Fortinet/FortiGate firewalls, VPNs, VLANs, wireless networking, and security policies.
- Support engineering and business applications including AutoCAD, Revit, Bluebeam, Adobe Creative Cloud, ETABS, Trimble, and SaaS platforms.
- Monitor backup, disaster recovery, and business continuity solutions.
- Provide technical support to employees across multiple office locations.
- Perform user onboarding/offboarding, hardware deployment, software installation, licensing, and asset management.
- Participate in infrastructure upgrades, cloud migrations, cybersecurity initiatives, and IT projects.
- Maintain technical documentation, procedures, and operational standards.
Required Qualifications
- 3 years of Systems Administration, Systems Engineering, or Infrastructure Support experience.
- Strong experience with: Microsoft 365 Administration, Windows Server, Active Directory, VMware/vSphere, Virtual Machines, DNS & DHCP and Group Policy
- Experience supporting Windows 10/11 desktops and laptops.
- Hands-on experience with Fortinet/FortiGate firewall administration.
- Good understanding of networking, cybersecurity best practices, SaaS administration, and backup/disaster recovery.
- Strong troubleshooting, communication, and customer support skills.
- Ability to work independently while managing multiple priorities.
Preferred Qualifications
- Experience supporting Architecture, Engineering, or Construction (AEC) environments.
- Microsoft or VMware certifications.
- Fortinet certifications.
- Experience with Veeam Backup & Replication.
- SharePoint and Microsoft Teams administration experience.
Benefits
- Competitive salary and benefits package
- Career growth opportunities
- Exposure to enterprise infrastructure technologies
- Collaborative team environment
- Opportunity to contribute to IT modernization initiatives