Sales Associate - Oregon Trailers - Terrebonne

FLSA Classification:  Non-Exempt (hourly)

Thank you for your interest in a position with Oregon Trailers! We sell trailers and trailer parts and accessories. We also provide repairs and maintenance for trailers. We have 3 locations: Coburg, Scappoose, and Terrebonne. We are a small team of people who work together to get things done! While we do have specialized roles, everyone does a bit of everything. Good communication and a high level of motivation are essential for this team. We have big goals, and we plan to achieve them. If this is how people describe you, please fill out an Application. We would be happy to learn more about you.

 Here’s a look at some of the great benefits we provide for our team:

• Medical, dental and vision insurance; a co-pay plan and two high deductible plans. You can choose a plan that is right for you and is it partially funded by Oregon Trailers
• Employee Assistance Program; free, confidential help when you need it
• 401(k) Plan with a company match
• Paid Time Off starts accruing day one
• Short and long term disability insurances paid for by Oregon Trailers
• Life insurance paid for by Oregon Trailers
• Paid holidays for time to relax and recharge
• Paid bereavement so you can grieve and take care of things when someone close to you passes

Job Summary: Responsible to facilitate the trailer purchase experience by providing knowledge and guiding decision making while ensuring a positive customer experience.

Essential Functions

• Drive a strong and positive working environment with clear communication and follow-up across the retail team to achieve personal and team goals. 
• Greet customers, answer questions, demonstrate features/benefits, and guide them through the entire sales process, from selecting a trailer to completing paperwork and payment.  (Customers may call, send messages, or walk into the retail store.)   Teach customers to operate and maintain their new trailers. 
• Negotiate sales prices and discounts with customers. Set trade-in value when necessary. Create and present quotes to customers retaining established margin expectations.
• Process payments, complete sales contracts, and process financing options.
• Complete data entry and maintain customer accounts and orders with accuracy in our Point of Sales system.
• Ensure that all licensing paperwork is completed in a timely and accurate manner and resolve problems with licensing paperwork as they arise. 
• Manage and strengthen customer relationships through follow up and resolution of any concerns that arise.
• Stay current with supply, demand, and trends in the trailer industry; always growing product knowledge.
• Take responsibility for the aesthetic by maintaining a clean internal and external showroom. 
• Drive parts sales and service offerings at the retail location. 
• Assist in other areas and perform other duties, as needed.  (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)

Qualifications and Skills:

• High School Diploma or GED or equivalent demonstrated skills, abilities, and knowledge through practical application.
• Industrial sales experience, preferred.
• Strong communication and interpersonal skills to effectively interact with customers and motivate the sales team.
• Strong computer skills with a working knowledge of Microsoft Office, Visual, and related software.
• Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills.
• Ability to bend, stoop, twist, and lift in order to demonstrate trailer components, and connecting trailers to vehicles to move.
• Ability to work flexible schedules including weekends.
• Ability to work in all weather conditions on retail trailer lots.

Oregon Trailers participates in E-Verify® and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify® cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify® once you have accepted a job offer and completed the Form I-9. For more information on E-Verify®, or if you believe that your employer has violated its E-Verify® responsibilities please contact DHS at 888-897-7781.