What are the responsibilities and job description for the 1st Shift Quality Assurance Technician position at Novacel Americas?
As a Quality Assurance Technician, you will play a key role in ensuring the consistent production of high-quality processing and protective films, technical tapes, and specialty papers that meet customer expectations and industry standards. This role requires strong attention to detail, analytical thinking, and a commitment to continuous improvement in a fast-paced, team-oriented manufacturing environment.
Key Responsibilities:
Inspection & Testing:
- Perform inspections and quality tests on raw materials, components, and finished products to verify compliance with established specifications and quality standards.
- Accurately interpret production specifications and work orders.
Documentation & Reporting:
- Maintain detailed and accurate records of inspections, tests, audits, and quality findings.
- Prepare reports and communicate results, including recommendations for corrective and preventive actions.
Defect Analysis & Corrective Action:
- Identify product defects, non-conformities, and process deviations.
- Work collaboratively with production and engineering teams to determine root causes and implement corrective actions.
Process Improvement:
- Support continuous improvement initiatives aimed at increasing product quality, operational efficiency, and customer satisfaction.
- Recommend and assist in implementing process enhancements and quality improvements.
Compliance & Quality Standards:
- Ensure compliance with applicable industry regulations, company procedures, and quality management systems, including ISO 9001 standards.
- Promote and maintain a safe, professional, and compliant work environment.
Equipment Calibration & Maintenance:
- Calibrate, maintain, and properly store testing equipment and quality tools to ensure reliable and accurate measurements.
Training & Collaboration:
- Provide guidance and support to production staff regarding quality procedures, standards, and best practices.
- Communicate effectively across departments and shifts to ensure seamless operations and information sharing.
Audits:
- Participate in internal and external audits to assess compliance with quality standards, procedures, and regulatory requirements.
- Perform additional duties as assigned.
Required Qualifications & Skills:
- Minimum of 2 years of Quality Assurance or Quality Control experience.
- High school diploma or GED required.
- Experience with coating paper and film products preferred.
- Strong ability to read, understand, and follow production specifications and work instructions.
- Excellent attention to detail and accurate data recording skills.
- Strong analytical and problem-solving abilities in a collaborative team environment.
- Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals.
- Effective communication and teamwork skills, especially during shift transitions and cross-functional collaboration.
- Ability to maintain regular attendance and work flexible schedules, including 8–12 hour shifts and occasional weekends.
- Strong time management and organizational skills.
- Ability to perform physical tasks including prolonged standing, walking, repetitive motions, and coordinated hand/eye/foot movements.
- Commitment to workplace safety, productivity, cleanliness, and compliance.