Home Care Branch Manager

Location: Louisville, KY

Job Type: Full-time

Nova Leap Home Health is a leading agency focused on empowering older adults to live independently in their homes. Our tailored home care services provide families with solutions that address their specific needs. We value compassion, trust, and quality in our service delivery.

We are seeking a dynamic and motivated Branch Manager to take charge of our day-to-day operations. Your responsibilities include leading our team of both administrative and clinical staff, ensuring exceptional patient care, maintaining compliance with healthcare regulations, and fostering business growth. This role is perfect for someone with strong leadership and operational skills, preferably with a background in home health care or a similar setting.

• Leadership & Team Management:
• Develop an environment fostering exceptional customer experiences and dynamic culture.
• Oversee recruitment, onboarding, and performance management for a motivated workforce.
• Encourage professional growth through training and coaching.
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• Operational Management:
• Manage daily operations including scheduling, client intakes, and resource allocation to ensure quality service delivery.
• Ensure compliance with agency policies and healthcare regulations.
• Monitor KPIs to gauge branch performance and ensure efficiency.
• Provide on-call support as needed.
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• Business Development:
• Create strategies to drive client acquisition and foster business growth.
• Strengthen relationships with healthcare providers and local organizations for increased referrals.
• Identify growth opportunities through market trend analysis.
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• Financial Management:
• Oversee budget management, monitor expenses, and ensure financial targets are achieved.
• Present financial reports and client satisfaction insights to senior management.
• Manage accurate billing and payroll processes.
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• Compliance & Quality Assurance:
• Ensure compliance with all regulatory requirements and home health standards.
• Implement quality assurance programs to enhance care delivery.
• Stay updated with industry trends and regulations.

• Bachelor's degree in healthcare administration or equivalent experience.
• Minimum of 5 years in a leadership role within the healthcare sector.
• In-depth knowledge of home care regulations.
• Strong analytical, communication, and leadership skills.
• Experience in team management and business growth.
• Proficiency in healthcare management software.

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Opportunities for professional development and career growth.

Join us at Nova Leap Home Health and help us make a difference in the lives of our clients. Apply today to embark on a fulfilling career pathway with a company that values innovation, compassion, and quality service.