What are the responsibilities and job description for the Assistant Processor position at NOVA® Home Loans?
Core Values
PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.
Work Location: The position requires onsite work at our Corporate office in Tucson, AZ. Remote or hybrid schedules are not available for this position.
Evolving as a Assistant Processor by having...
NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program
NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.
PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.
Work Location: The position requires onsite work at our Corporate office in Tucson, AZ. Remote or hybrid schedules are not available for this position.
Evolving as a Assistant Processor by having...
- High School Diploma or GED is required.
- A minimum of one (1) year of recent experience processing loans is preferred.
- One year of experience in a field requiring customer service is preferred.
- Stack and prepare loan package for submission to Processor within 48 hours from time received.
- Verify the initial disclosures are in compliance and resend any missing or unsigned disclosures to client.
- Use available resources to order case numbers, obtain CAIVRS, certifications of eligibility, check LDP and GSA lists.
- Order required third party items including, but not limited to appraisals, prelim, credit supplements, fraud reports, homeowner's insurance, tax transcripts and verifications of employment (VOEs), verifications of mortgage (VOMs), verification of deposit (VODs), and verification of rent (VORs), as needed.
- Follow up to ensure that all required documentation is received and accurate.
- Contacts clients and borrowers, if needed.
- Take direction from and assist Processor to ensure that closing deadlines are met in a timely manner.
- Perform other duties as assigned.
- Knowledge of applicable federal, state, and local laws, rules, and regulations in order to ensure compliance.
- Ability to maintain high level of confidentiality regarding private, trade secret and proprietary information.
- Excellent attention to detail skills.
- Knowledge and understanding of computer software programs such as Microsoft Word, Excel, and Outlook as well as mortgage loan origination software.
- Effective oral and written communication skills.
NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program
NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.
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