What are the responsibilities and job description for the Field Service Technician | Robotics & Industrial Automation position at NOVA Automation?
Field Service Technician | Robotics & Industrial Automation
About the Role
NOVA Automation builds advanced automation systems, including robotics, material handling, and packaging, for industrial clients across the U.S. and internationally. Service is a core part of our business. Our field service and parts teams support customers for the full life of their systems.
We're looking for a self-motivated technician who can solve problems creatively. You'll work with a high degree of autonomy in the field, backed by a small, tight-knit team, and your work will have a visible impact on our customers and the business. There's real room to grow in scope, pay, and influence over how our systems are built and supported.
What You'll Do
Required
Compensation & Benefits
Our Hiring Process
Denver, CO (Field-Based) | Full-Time | $40 to $60/hr. DOE Overtime Paid Training
About the Role
NOVA Automation builds advanced automation systems, including robotics, material handling, and packaging, for industrial clients across the U.S. and internationally. Service is a core part of our business. Our field service and parts teams support customers for the full life of their systems.
We're looking for a self-motivated technician who can solve problems creatively. You'll work with a high degree of autonomy in the field, backed by a small, tight-knit team, and your work will have a visible impact on our customers and the business. There's real room to grow in scope, pay, and influence over how our systems are built and supported.
What You'll Do
- Troubleshoot and resolve electrical, mechanical, robot and PLC issues at customer sites.
- Install, service, and perform preventive maintenance on robotic and automated systems.
- Support customers on site and remotely through the full life of their equipment alongside our parts and service teams.
- Share field feedback with engineering. You see real-world system performance most people never do, and we want your input.
- Travel 50 to 75%, typically in weekly increments (out Monday, home by Friday).
Required
- PLC troubleshooting and industrial robotics familiarity (Allen-Bradley or Siemens preferred).
- Strong electrical and mechanical aptitude, comfortable diagnosing and repairing systems hands-on.
- Creative problem-solving and the ability to learn new systems quickly on the job.
- Professionalism and strong customer service skills in a customer-facing role.
- Ability to travel 50 to 75% on a weekly rotation.
- PLC programming, not just troubleshooting.
- Experience with specific robot OEMs (Fanuc, Kawasaki, Yaskawa, etc.).
- Prior industrial or manufacturing field service experience.
- Trade school certification or military technical background.
Compensation & Benefits
- $40 to $60/hour based on experience. Placement reflects PLC and robotics depth, autonomy in the field, and how quickly you ramp up on our systems.
- Overtime opportunities, plus paid training and certifications in robotics, PLCs, and automation systems.
- Health, dental, vision, 401(k) matching, PTO.
- Home every weekend. Company-paid travel and lodging, per diem.
- Keep your own travel points and miles. Paid airport lounge access.
- Relocation assistance available for out-of-state candidates.
Our Hiring Process
- Phone interview with the Service Manager.
- In-person interview with leadership and the technical team, including an in-depth technical conversation and an informal, hands-on discussion of your experience.
- Final interview with leadership, followed by an offer.
Salary : $40 - $60