What are the responsibilities and job description for the Dental Treatment Coordinator position at Nova affordable Dental Implant?
Job Overview
We are seeking a dynamic and compassionate Dental Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them seamlessly through their dental care journey. Your energetic approach will ensure excellent patient experiences, efficient appointment scheduling, and smooth coordination between patients and the dental team. This position offers an exciting opportunity to make a positive impact on patients’ oral health while working in a fast-paced, supportive environment.
Responsibilities
- Act as the main liaison between patients and the dental team, providing exceptional customer service and clear communication.
- Schedule appointments efficiently using patient management software and confirm upcoming visits via phone or email.
- Explain treatment plans, insurance coverage, and financial options to patients with clarity and confidence.
- Verify patient insurance benefits, process payments, and handle billing inquiries accurately.
- Maintain detailed electronic health records (EHR) and ensure all patient information is kept confidential in accordance with health regulation policies.
- Assist with administrative tasks such as data entry, managing patient files, and coordinating referrals or follow-up appointments.
- Support the dental team by managing phone communications, responding promptly to patient inquiries, and facilitating smooth office operations.
Skills
- Proven experience in a medical or dental office setting with strong knowledge of health regulation policies.
- Proficiency in Microsoft Office applications and familiarity with patient management software or electronic health records (EHR).
- Excellent customer service skills with the ability to communicate effectively over the phone and in person.
- Strong understanding of medical terminology, health insurance policies, and billing procedures.
- Ability to maintain patient confidentiality rigorously while managing sensitive information.
- Skilled in medical administrative support tasks such as typing, data entry, and document organization.
- Knowledge of medical office procedures including appointment scheduling, insurance verification, and EHR management.
Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a positive environment for both staff and patients!
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
Salary : $20 - $25