Fresh Food Operations Efficiency Manager

Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.

We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!

Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team.

JOB OVERVIEW

Title: Operational Efficiency Manager- Fresh Foods (OEM)

Department: Fresh Foods Retail

Location: Store Support Campus, Savanna, GA / Remote

Supervisor’s Job Title: Director of Food Service

Direct Reports:

Indirect Reports: 2

JOB FUNCTION

Lead the Fresh Foods field team by supporting the execution of food service concepts. This includes engagement in the execution process for product, layout of equipment for efficient operational processes, establish expert level understanding of the point of sale and reporting systems, collaborate with category managers for development of training documents and detailed product recipes; work hands on with team members to train on product execution, brand standards and operational processes; give support and guidance for operational management and execution in the stores. Be the champion for the food service strategy and operational execution to deliver on an outstanding guest experience and profitable foodservice contribution aligned with the objectives of the Fresh Foods Strategy.

Responsibilities:

Manage and coordinate the support for execution, oversight, and brand standards established by the fresh food category managers Track and review the progress of food service initiatives, programs, goals, and projects with store operations. (new & old food programs, special projects / testing of food offers) Communicate all necessary strategies and food service management insight to store teams and operational leadership when necessary Collaborate with the training team to ensure appropriate training methods are incorporated into the support used for the food offers Provide ongoing analysis of store performance. Identify and discuss factors that influence program compliance, visit stores to determine needs and identify problems. Support the processes for operations and oversee execution of quarterly competitive surveys Manage Steritech results with operations teams in GA, SC, and NC. Communicate / report on product waste, spoilage, and shrink by period, with action plans for challenged sites. Manage annual travel budget / business plans as necessary Collaborate to support creating and maintaining the standards guidelines for the proprietary core brand and the operational execution necessary for 3rd party brands e.g. Hunts Brothers Oversee the training and installation of new and existing programs and equipment, verify completion Manage Health Inspection violations and any compliance issue that may arise. Ensure operations compliance with food service initiatives, policies and procedures. Conduct documented follow-up on all program concerns and site issues including but not limited to failing audits from core food standards, overall execution concerns. Oversee staffing, development, training, and management of all direct reports. Conduct annual performance reviews. Oversee professional development programs for the team. Manager / Support Feeding America community programs or like community supporting programs Must be able to perform the essential functions of this position with or without reasonable accommodation

Working Relationships:

Regional Managers, District Managers, Kitchen Managers, Fresh Foods Category Managers, Pricebook, HR/Training, Local Health Departments

JOB REQUIREMENTS & QUALIFICATIONS

Minimum Education: 4 years of progressive experience in foodservice. Working knowledge of applicable industry regulations in related field. Proven experience of leading teams within an organization

Preferred Education: 2yr – 4yr secondary schooling (related field experience acceptable)

Preferred Experience: Foodservice Operations, Project Management, Multi-Unit Retail, C-store

Licenses/Certifications: Serve Safe Certification / Allergen Certification

Soft Skills/Competencies:

• Proficiency in Microsoft Office
• Advanced use of Excel
• Capable of learning technology systems to support business needs (PDI, Rike)
• Ability to work and travel independently
• Experience with analyzing and interpreting data
• Ability to manage and prioritize multiple projects
• Excellent oral and written communication skills

Travel:

70% depending on program needs

Hours & Conditions:

Typically, Monday – Friday, 8 hour days in field and office settings

Physical Requirements:

Ability to maneuver and regularly lift and/or move up to 25 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Specialized attire required in food establishments (hats or visors, gloves etc. provided)

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.