What are the responsibilities and job description for the Print & Copy Shop Production & Customer Service Associate position at Nott Street Office, Inc.?
Nott Street Office is
a, fast‑moving print , copy and business services shop looking for someone who brings energy, professionalism, and real pride in their work. This is a hands‑on role where every day is different — helping customers, preparing files, running equipment, solving problems, and helping the shop to run smoothly. If you like variety, responsibility, and being the person others can count on, you’ll thrive here.
Who Thrives in This Role
The right person has the attitude and aptitude to succeed — whether you’re newer to the industry or someone with years of experience looking for a more challenging, meaningful job.
We’re open to:
- Someone with lots of experience who wants to shine
- Or someone newer, but sharp, motivated, and eager to learn quickly
You should be upbeat, professional, and the kind of self‑starter who sees what needs to be done and does it. You enjoy figuring things out, improving processes, and taking ownership of your work.
Experience (2 of 3 required)
- Copy shop experience
- Print shop experience
- Retail/customer service experience
Technical Skills
- Able to design or clean up customer files
- Comfortable identifying and or fixing common issues (missing bleed, low‑res images, wrong color mode, margins, etc.)-
- Familiar with printing terminology: bleed, trim, paper stocks, finishing, etc.
- Understands how to operate a digital press, copying equipment and finishing equipment or learns fast
- Basic graphic design or file‑prep knowledge
Work Habits That Matter
- You remember to pick up where you left off
- You use any system that works for you ( in addition to our in store job tracker)— to‑do lists, reminders, apps, sticky notes — as long as the work gets done
- You take ownership of tasks and don’t need constant supervision
- You’re invested in the success of the shop and your coworkers
- You stay organized, calm, and positive even when the day gets busy
Responsibilities
- Assist customers with orders, questions, and file preparation
- Review and correct customer files for print readiness
- Operate digital presses, copiers, and finishing equipment
- Other store operations: waiting on customers for simple copies , fax service , shipping and packaging service
- Maintain clean, organized work areas
- Track ongoing jobs and ensure nothing falls through the cracks
- Support teammates and contribute to a smooth daily workflow
Growth Opportunities
The right person can grow into a supervisory role, or stay a highly valued team member if you prefer not to take on management responsibilities. We support both paths
Pay: $17.00 - $25.00 per hour
Work Location: In person
Salary : $17 - $25